Digital Technology Senior Specialist - Application Operations Engineering

Baker Hughes • Houston, TX

22d

About The Position

Baker Hughes is seeking an experienced Oracle Application Engineer for its IET Digital Technology Oracle team. The role focuses on Inquiry-to-Order (ITO) and Services domains, including Quoting, Order Management, Advanced Pricing, Enterprise Asset Management, Depot Repair, and Install Base. It drives ERP simplification, functional enhancements, and day-to-day operational support to ensure the reliability and performance of Oracle E-Business Suite.

The position works with business and IT leaders, users, vendors, and global partners to resolve critical issues, deliver and maintain Oracle ITO and Services solutions, prepare new sites for Oracle implementation, and ensure integrations and implementations follow standards. It also leads improvement initiatives and project delivery, supports root-cause analysis, and ensures adherence to security, HPA, and SOX requirements.

Requirements

• Bachelor's degree in Computer Science or a STEM major (Science, Technology, Engineering, or Math).
• At least 6 years of professional experience with Oracle EBS Applications development, maintenance, and development supervision, with a special focus on OM and Services modules.
• Experience in IT project management and execution in global companies or large consulting firms.
• Functional domain expertise in Oracle ITO and Services modules, including OM, Depot Repair, and EAM.
• Demonstrated ability to analyze and resolve problems.
• Basic knowledge of PL/SQL and Oracle Workflow.
• Strong written and oral communication skills.
• Planning and organization skills; ability to set action plans, take responsibility, influence others, and build consensus with DT teams and leadership.
• Ability to collaborate across a broad and diverse set of customers and stakeholders and significant customer-facing experience.
• Ability to identify and analyze technical risks and impacts, define alternatives, and prioritize ways to remove roadblocks.

Nice To Haves

• Project management skills and contractor supervision experience.
• Process improvement experience.
• Experience with Baker Hughes processes, methodologies, and reporting methods.
• Six Sigma Green Belt or Black Belt certification.
• Knowledge of Baker Hughes project management standards and/or AIM.
• Experience in IMLP, IT CAS, or an equivalent technical leadership program.
• Global mindset and ability to manage and collaborate across a broad and diverse set of customers and stakeholders.
• Highly motivated, self-starting, proactive, and responsible approach.

Responsibilities

• Work with business and IT leaders and users to prioritize critical issues and drive resolution.
• Ensure conformance to generic ERP Operations support standards and practices.
• Lead analysis, requirements gathering, design, documentation, implementation, and maintenance for Oracle ITO (OM) and Services modules, including Depot Repair and EAM.
• Identify, scope, and lead business/site readiness projects to prepare new sites for Oracle implementation.
• Develop a deep understanding of integrations between Oracle and interconnected legacy or cloud tools, following best practices for new implementations.
• Lead post-implementation initiatives through tollgates, plan activities, and track progress to support on-time and on-budget delivery.
• Maintain close relationships with business users and peers to maximize benefits and knowledge sharing.
• Deliver quality improvements and root-cause analysis for complex ERP business problems; work with global partners to facilitate issue resolution and effective service delivery across domains.
• Identify and remove obstacles on behalf of the team and adapt to ambiguity and changing priorities.
• Guide vendors during system design and ensure compliance with specifications and standards.
• Ensure adherence to HPA, security, and SOX compliance requirements.
• Use basic PL/SQL and Oracle Workflow knowledge to guide the team toward appropriate solution implementation.

Benefits

• Contemporary work-life balance policies and wellbeing activities.
• Comprehensive private medical care options.
• Life insurance and disability programs.
• Tailored financial programs.
• Additional elected or voluntary benefits.
• Company-sponsored health and welfare programs.
• Thrift Plan (401k).
• Competitive benefits package and eligibility for additional compensation such as bonuses, subject to applicable plans or policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior