Digital Solution Architect (SSA)

Smiths Group • Edgewood, MD

1d

About The Position

The Digital Solution Architect designs and develops digital network solutions for customer projects across Smiths Detection’s market verticals. The role applies product knowledge and connects technology with technical service and research to recommend solutions suited to customer requirements. Working with regional Sales and Programs teams and directly with customers, the architect defines requirements and deliverables for successful implementation.

As part of the digital team, the role collaborates with Sales, Products & Technology, Program Management, Service, distributors, business management, and third-party software and hardware providers. It supports solutions from pursuit and bid through deployment, contributes technical expertise across the business, and helps develop turnkey solutions that complement Smiths Detection’s capabilities and support market growth. The role also monitors deployed solutions, gathers customer and market feedback, and helps maintain solutions and related documentation while ensuring compliance with security, privacy, industry, and company HSE requirements.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Deep knowledge of Smiths Detection products and their capabilities.
• Knowledge of security best practices and industry standards.
• Excellent problem-solving and communication skills.
• Ability to work independently and in a team environment.
• Significant experience and in-depth knowledge in solution design.
• Knowledge of network protocols such as TCP/IP, UDP, and HTTP.
• Experience leading or actively participating in projects involving cross-functional teams.
• Broad experience and understanding of detection technologies and their application.
• Expertise and experience in IT environments and network solutions.
• Experience working with a sales organization and/or sales experience, including direct customer engagement.
• Knowledge of security operations and relevant regulations.
• Project management and leadership skills to lead cross-functional teams.
• Strong stakeholder management and influencing skills.

Nice To Haves

• Project management experience is preferred.
• MS Office Access, AutoCAD, and Visio experience or knowledge.
• Working knowledge of SAP.

Responsibilities

• Serve as the primary technical information contact for digital products and solutions in bids, tenders, and pursuits, and provide documentation support for tender submissions.
• Design and develop digital network solutions that meet customer requirements; research and recommend suitable solutions and provide technical advice and guidance.
• Prepare high-level network, concept, and solution drawings; scope statements; implementation plans; and virtual machine and hardware requirements documentation, including part numbers when available, to support cost estimation.
• Support Sales in growing security solution sales through training, bid and tender support, customer presentations, and solution development; provide subject-matter expertise to business functions.
• Support Programs in finalizing scope and implementation documentation, generating diagrams, discussing solutions with customers, engaging third-party providers, and defining deployment prerequisites.
• Facilitate and support matrix routing configuration and SPOE tickets associated with digital solutions; contribute to cybersecurity discussions and deployment documentation.
• Support project design, planning, and governance; review network drawings, architectures, and plans; and interface with R&D to address quality issues outside Service’s scope.
• Monitor and analyze deployed digital solutions for performance, relevance, and suitability, and develop and maintain solutions from a product perspective.
• Build and maintain relationships with customers, stakeholders, third-party suppliers, system integrators, and industry stakeholders; gather feedback and lead solution design for security operations challenges.
• Ensure compliance with security, privacy, and industry standards, and communicate new market and regulatory requirements to product management teams.
• Support market research by gathering information on potential markets, customers, competing products, and anticipated market developments and risks.
• Research and evaluate products and technologies for potential inclusion in solutions and support product selection.
• Comply with and help ensure compliance with company HSE policies.
• Develop and maintain network documentation, including standardization for future use.

Benefits

• Career training and opportunities for local and global career growth.
• Inclusive environment with strong leadership and a focus on safety and wellbeing.
• Flexibility to choose from a range of lifestyle benefits, with health, wellbeing, financial, and lifestyle support for employees and their families.
• Business Profit Plan.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior