Digital Solution Architect (SSA)

Smiths Group • Edgewood, MD

2h • $123,259 - $184,888

About The Position

The Digital Network Solution Architect designs and develops digital network solutions for customer projects across Smiths Detection’s market verticals. The role applies product knowledge and connects technology with technical service and research to recommend appropriate customer solutions. It works closely with regional Sales and Programs teams and customers to define requirements and deliverables for successful implementation.

As part of the digital team, the architect collaborates with Sales, Products & Technology, Program Management, Service, distributors, and business management to support successful pursuits. The position also engages third-party software and hardware providers to develop turnkey solutions that complement Smiths Detection’s capabilities and expand market share. The role supports pre-sales and program delivery, solution design and documentation, customer and market feedback, product development, and compliance with security, privacy, industry, and company HSE requirements.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Deep knowledge of Smiths Detection products and their capabilities.
• Knowledge of security best practices and industry standards.
• Excellent problem-solving and communication skills.
• Ability to work independently and in a team environment.
• Significant experience and in-depth knowledge in solution design.
• Knowledge of network protocols such as TCP/IP, UDP, and HTTP.
• Experience leading or actively participating in projects involving cross-functional teams.
• Broad experience and understanding of detection technologies and their application.
• Expertise and experience in IT environments and network solutions.
• Experience working with a sales organization and/or sales experience, including direct customer engagement.
• Knowledge of security operations and relevant regulations.
• Project management skills.
• Leadership skills to lead cross-functional teams.
• Good stakeholder-management and strong influencing skills.

Nice To Haves

• Project management experience is preferred.
• Knowledge of MS Office Access, AutoCAD, and Visio.
• Working knowledge of SAP.

Responsibilities

• Serve as the primary technical information contact for digital products and solutions in bids and tenders, and provide material and documentation for submissions.
• Design and develop digital network solutions that meet customer requirements; research and recommend suitable solutions.
• Provide technical advice and guidance on digital network solutions.
• Create high-level network, concept, and solution drawings, scope statements, and implementation plans.
• Document virtual machine requirements and hardware requirements, including part numbers when available, based on site and solution requirements for cost estimation.
• Support Sales in increasing security-solution sales through training, sales support, bid and tender support, customer presentations, and solution development.
• Provide subject-matter expertise to business functions and translate requirements into solution architecture.
• Support Programs in finalizing digital-solution scope and implementation documentation, generating diagrams, and discussing solutions with customers.
• Support Programs’ engagement with third-party material and resource providers and define prerequisites for solution deployment.
• Facilitate and support generation of matrix routing configuration and support SPOE tickets associated with digital solutions.
• Support cybersecurity discussions and documentation related to digital-solution deployment.
• Support project design, planning, and governance; peer-review network drawings, architecture, and plans; and interface with R&D to resolve quality issues outside Service’s scope.
• Monitor and analyze deployed digital solutions for performance, relevance, and suitability in an evolving environment, and develop and maintain solutions from a product perspective.
• Develop and maintain relationships with customers and other stakeholders, and ensure compliance with security, privacy, and industry standards.
• Provide new market and regulatory requirements information to relevant product-management teams.
• Engage customer communities and industry stakeholders to gather product feedback and lead the design of solutions to security-operations challenges.
• Connect technology and product lines with customers during pursuits.
• Support market research by gathering information about potential markets, customers, competitors, and anticipated market developments and risks.
• Develop relationships with third-party suppliers and system integrators.
• Research and evaluate technologies and products that may form part of a solution, and support selection of appropriate products.
• Comply with and ensure compliance with company HSE policies.
• Develop and maintain relevant network documentation, including standardizing documentation for future use.

Benefits

• Career training and opportunities for career growth locally and globally.
• Flexible choice from a wide range of benefits.
• Health and wellbeing, financial, and lifestyle support for employees and their families.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Paid time off.
• Competitive Business Profit Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior