Digital Services Intern

Alabama Credit Union•Tuscaloosa, AL

About The Position

At Alabama Credit Union (ACU), the Digital Services Intern role prepares candidates for future work through education and experience while supporting the department with data cleanup and documentation initiatives. The intern collaborates with Digital Payments, Digital Communications, and Digital Banking. The 10-week, part-time internship begins May 25, 2027, and runs through July 30, 2027. Work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m., approximately 37.5 hours per week.

Requirements

  • Demonstrate accuracy and attention to detail, uphold service standards, complete work correctly, and address problems when they occur.
  • Show consideration for the impact of work on members and coworkers and complete projects that benefit them.
  • Maintain punctuality and good attendance.
  • Demonstrate courtesy, tact, diplomacy, and good oral and written communication skills.
  • Have good organizational skills.
  • Have experience with Windows and Macintosh operating systems.
  • Be able to exercise initiative and good judgment and make sound decisions.
  • Be proficient with computer applications, including Microsoft Word, Excel, and web-based applications.

Nice To Haves

  • A history of engaging with and positively impacting the community through service, and a desire to get involved to create positive experiences for others.
  • A commitment to personal and professional development.

Responsibilities

  • Understudy the Digital Payments Specialist.
  • Draft written procedures for departmental processes for Digital Payments.
  • Draft written procedures for organizational processes for Digital Payments.
  • Assist with fraud screenings.
  • Assist in launching new digital services and/or features.
  • Independently perform assigned data cleanup.
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