Digital Services Intern

Alabama Credit Union•Tuscaloosa, AL

About The Position

The Digital Services Intern supports Alabama Credit Union’s Digital Services department through education and hands-on experience, with a focus on data cleanup and documentation initiatives. The intern collaborates across Digital Payments, Digital Communications, and Digital Banking, and understudies a Digital Payments Specialist. This is a part-time, temporary internship lasting 10 weeks, from May 25, 2027, through July 30, 2027. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. The pay rate is $15.00 per hour. Applications close February 16, 2027; candidates will be contacted after applications close, and final offers will be made no later than March 15, 2027.

Requirements

  • Demonstrate accuracy and attention to detail, uphold service standards, complete work correctly, and address problems when they occur.
  • Show consideration for the impact of work on members and coworkers and complete projects that benefit them.
  • Demonstrate punctuality and reliable attendance.
  • Have courtesy, tact, diplomacy, good oral and written communication skills, and good organizational skills.
  • Demonstrate initiative and good judgment and make sound decisions.
  • Have experience with Windows and Macintosh operating systems.
  • Be proficient in computer applications, including Microsoft Word, Excel, and web-based applications.

Nice To Haves

  • A history of community service and a desire to get involved in creating positive experiences for others.
  • A commitment to personal and professional development.

Responsibilities

  • Understudy a Digital Payments Specialist.
  • Draft written procedures for departmental processes for Digital Payments.
  • Draft written procedures for organizational processes for Digital Payments.
  • Assist with fraud screenings.
  • Assist with the launch of new digital services and/or features.
  • Independently perform assigned data cleanup.
  • Collaborate with Digital Payments, Digital Communications, and Digital Banking.
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