Digital Services Enablement Project Manager

HP•Houston, TX

10d

About The Position

The Digital Services Enablement Project Manager strategically engages in the development, implementation, and governance of HP Solutions offerings throughout the launch lifecycle. The role owns and drives launch activity and projects, working with cross-functional partners to ensure alignment, readiness, and successful execution. It requires developing expertise in HP Solutions Digital Services offerings and the customer journey, building influence with partners and leaders, supporting customers, and establishing rigor for end-to-end execution. This is a global role involving collaboration across teams in varied time zones. The position operates in a fast-paced environment and calls for strategic thinking, practical execution, creativity, and the ability to create clarity amid ambiguity and take on new challenges. The role impacts multiple teams and may lead project or team activities, facilitate information validation, and support team decision-making. It responds to moderately complex issues within established guidelines.

Requirements

Typically 4–7 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
Strong knowledge of contractual and transactional business models, including support tools, systems, processes, and common challenges.
Strong knowledge of HP Solutions software solutions and services.
Consultative approach and strong problem-solving ability, including the ability to lead strategic business decisions and deliver with minimal direct supervision.
Critical-thinking, resourcefulness, and proficiency in risk and issue management.
Strong organization, attention to detail, follow-up, and follow-through; ability to prioritize multiple concurrent initiatives and shifting demands.
Project management ability to lead teams toward results, exercise independent judgment, and handle unique situations to meet goals within tight time frames.
Excellent verbal and written communication, interpersonal, listening, and collaboration skills; ability to present complex ideas clearly and concisely to all levels.
Leadership and influencing skills, including effective management of stakeholder expectations.
Ability to work effectively as an accountable team player in a fast-paced environment with a geographically dispersed team.
Curiosity, proactivity, and a beginner’s mindset focused on continuous improvement of programs and customer experience.
In-depth knowledge of company organization and policies, HP Solutions software and/or services offerings, end-to-end processes, tools, and routes to market.

Responsibilities

Manage and deliver enablement planning and launch activities.
Drive cross-functional and leader-level alignment, generate clarity, and partner with peer organizations to remove barriers.
Develop project plans to track activities, timelines, obstacles, and dependencies.
Communicate project progress and risks to relevant stakeholders and leaders to maintain visibility and alignment.
Share program updates with broad audiences, including executive leadership.
Create executive presentations to support program visibility and decision-making.
Identify process-improvement opportunities, promote process efficiency, and champion ideas for change.
Build trusted working relationships with partners and stakeholders.
Lead cross-functional and cross-market collaboration to ensure workstream alignment and accountability.
Partner with colleagues and leadership on strategies for unique or complex solution introductions and launches.