Digital Risk & Compliance Specialist

SouthState Bank

About The Position

The Digital Risk & Compliance Specialist contributes to the operational performance of SouthState’s digital channel by leading compliance and risk-mitigation tasks. The position serves as the Business Risk Leader’s delegate and has access to the Archer platform. The role takes ownership of tasks and challenges arising in the operation of the assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The role completes digital system access and password-policy reviews, supports digital risk management and audit documentation, and coordinates annual reviews and updates of customer agreements, team procedures, and the digital team business recovery plan. It also performs quality assurance testing and daily TMS reviews and approvals. The position may be remote or hybrid. Remote or hybrid team members must have a secure, distraction-free setting and reliable internet connection; cable or fiber is preferred, and mobile hotspots are not acceptable. Hybrid positions report to a Company location as directed by the manager, in a typical office environment.

Requirements

At least 5 years of banking experience.
At least 2 years of experience performing compliance- and risk-related tasks.
Strong technological skills, especially with Microsoft Office Suite, including Excel, Power Query, and PowerPoint.
Have or obtain within 12 months of hire the ABA Operational Risk Management Certification.
Have or obtain within 12 months of hire the ABA Risk Management Frame Works Certification.
Skills in analysis, risk awareness, planning and organizing, process improvement, and critical thinking.
Ability to work independently.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and sustained attention to a monitor.
Ability to sit, walk, and/or stand for extended periods and to bend and reach.
For remote or hybrid work, ability to work in a secure, distraction-free setting with reliable internet; cable or fiber is preferred, and mobile hotspots are not acceptable.

Nice To Haves

Bachelor’s degree preferred, but not required.
Knowledge of and familiarity with Archer.

Responsibilities

Complete digital system access reviews and password-policy reviews for risk and policy adherence (35+ per year).
Assist the Digital Business Risk Leader and serve as a delegate by maintaining the Digital Risk Register and Control Table.
Track issues, complaints, and corrective-action tasks in Archer.
Lead first-line control testing and documentation, including Model Risk Management documentation.
Gather and submit documentation related to digital audits; coordinate and maintain related procedures.
Coordinate and lead annual updates and revisions to digital customer agreements, including terms and conditions.
Lead annual reviews and updates of digital team procedures and the digital team business recovery plan.
Perform quality assurance testing to verify that manual controls are functioning as expected.
Perform daily TMS reviews and approvals.
Take ownership of tasks and challenges encountered in operating the assigned position.