Digital Risk & Compliance Specialist

South State Bank • Winter Haven, FL

5d

About The Position

The Digital Risk & Compliance Specialist contributes to the operational performance of SouthState’s digital channel, leading work related to compliance and risk mitigation. The role acts as the Digital Business Risk Leader’s delegate and has access to the Archer platform.

The specialist completes digital system access and password policy reviews; maintains risk registers, control documentation, issues, complaints, and corrective actions; leads first-line control testing; supports model risk management documentation and digital audits; and coordinates annual customer agreement, procedure, and business recovery plan updates. The role also performs quality assurance testing of manual controls and daily TMS reviews and approvals. The position requires ownership of assigned tasks and challenges. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• At least 5 years of banking experience.
• At least 2 years of experience performing compliance- and risk-related tasks.
• Strong technological skills and expertise, especially with Microsoft Office Suite, including Excel, Power Query, and PowerPoint.
• Ability to communicate in person, by phone, and through electronic channels.
• Ability to use a computer frequently, including typing and sustained attention to a monitor.
• Ability to sit, walk, and/or stand for extended periods, and to bend and reach.
• For remote or hybrid work, maintain a secure, distraction-free setting with reliable internet; cable or fiber is preferred, and mobile hotspots are not acceptable.
• Hybrid employees must report to a physical company location as directed by the manager.

Nice To Haves

• Bachelor’s degree preferred, but not required.
• Knowledge of and familiarity with Archer.
• ABA Operational Risk Management Certification (may be obtained within 12 months of hire).
• ABA Risk Management Frameworks Certification (may be obtained within 12 months of hire).
• Analysis, risk awareness, planning and organizing, process improvement, critical thinking, and ability to work independently.

Responsibilities

• Complete digital system access reviews and password policy reviews for risk and policy adherence (35 or more per year).
• Assist the Digital Business Risk Leader and serve as the BRL delegate.
• Maintain the Digital Risk Register and Control Table.
• Track issues, complaints, and corrective action tasks in Archer.
• Lead first-line control testing and documentation.
• Prepare Model Risk Management documentation.
• Gather and submit documentation related to digital audits; coordinate and maintain related procedures.
• Coordinate and lead updates and revisions to annual digital customer agreements, including terms and conditions.
• Lead the annual review and update of digital team procedures and the digital team business recovery plan.
• Perform quality assurance testing to ensure manual controls function as expected.
• Perform daily TMS reviews and approvals.
• Take ownership of tasks and challenges encountered in operating the assigned position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level