Digital Project Manager

ICF•Rockville, MD

13h•Hybrid

About The Position

ICF Next is seeking a Digital Project Manager to join their team. This role involves working alongside a cross-functional team of engineers, UX designers, business analysts, product managers, and other specialists to deliver and improve public-facing websites and digital services for state and federal stakeholders. The position focuses on modernizing existing digital services, prioritizing deliverables, coordinating releases, tracking dependencies, and ensuring alignment with timelines and desired outcomes. The role also emphasizes strengthening team operations, refining Agile ceremonies, clarifying roles, and establishing repeatable processes for quality and continuous improvement. This is an individual contributor role that offers the opportunity to grow and lead in a complex, mission-driven environment.

Requirements

Bachelor’s degree in related field.
5+ years project management experience leading digital development efforts for Federal clients.
Ability to obtain a Public Trust Clearance.

Nice To Haves

PMP certification
Experience with U.S. Department of Health and Human Services (HHS), Health Resources & Services Administration (HRSA)
Understanding of human-centered design principles and integrating design
Demonstrated experience with the software development cycle including working with cross disciplinary teams, including UX and engineering
Ability to provide technical strategic guidance to the customer and project team.
Experience launching digital solutions, including ongoing analysis and continuous product improvements.
Experience managing budgets and resource allocation.
Working knowledge of the technical software development process, Agile delivery methods including Agile Scrum and/or Kanban
Proficiency working with JIRA and Confluence.
Team player with excellent problem-solving and consensus-building skills.
Experience working with state and Federal government
Experience working with Drupal or other open source applications
Experience with Bot and Third-Party Applications

Responsibilities

Support the planning and execution of work for cross-functional delivery teams focused on modernizing existing state and federal digital services and websites.
Work closely with team members and clients to help prioritize deliverables based on agreed-upon roadmaps.
Coordinate releases, track dependencies, and ensure work stays aligned to timelines and desired outcomes.
Partner with a diverse set of stakeholders and decision makers to maintain clarity, momentum, and transparency throughout delivery.
Strengthen how teams operate: refining intake and prioritization, improving Agile ceremonies and ways of working, clarifying roles and decision paths, and establishing repeatable processes for quality, accessibility, and continuous improvement.
Lead cross-disciplinary teams in a matrixed mode.
Actively communicate with clients to understand and define current needs and priorities.
Establish and maintain schedules, product roadmaps, and release plans in accordance with customer and stakeholder needs.
Manage budgets, prepare cost estimates, and track resources using financial management tools.
Perform continuous risk assessment and mitigation; work with management to identify and remove resource, feasibility, and technical barriers that can impede development.
Maintain a positive, results-oriented work environment by building partnerships with internal and external partners.
Foster a culture of creativity, collaboration, innovation, and excellence in the work environment and continuously elevate the quality and caliber of the organization.
Manage projects independently, be self-motivated to identify and manage risks, and committed to achieving project goals and milestones.