Project Manager - Digital PMO - Digital Infrastructure

University Health Network • Toronto, ON

1d • CA$98,738 - CA$148,107 • Onsite

About The Position

The Digital Project Management Office (PMO) team plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system. We apply best practices for managing projects, change, and risk to ensure high quality deliverables, effective coordination of resources, and transparent progress reporting. Members of the PMO work in close partnership with a broad range of stakeholders, bringing the right teams together to streamline the demand, end-to-end delivery, and operational services in order to mobilize change and achieve value.
An exciting opportunity is available to showcase your talents as a Project Manager within UHN Digital. This position will lead key initiatives with moderate to complex scope within the Digital Infrastructure Program. Typical projects may include network modernization programs, server and infrastructure migrations, wireless upgrades, and other enterprise technology transformation efforts.
The Project Manager will independently plan and deliver multiple Digital Infrastructure projects, applying project management best practices, building strong relationships, and establishing practical operational support processes that support successful implementation. This role may also be responsible for managing the IT components of new site builds, redevelopment initiatives, and major renovation projects.

Requirements

• Minimum 5 years project management experience or equivalent required
• Undergraduate Degree required in Health Informatics or Administration, Technology, Science, Business, or related field required.
• Experience leading end-to-end application, system interfacing/interoperability and IT infrastructure projects required
• Excellent communication and customer service skills, with the ability to communicate effectively with technical and non-technical teams
• Strong analytical, prioritization and organization skills, with attention to detail
• Flexibility to work effectively in a dynamic and fast-paced environment
• Project Management Professional (PMP) designation or equivalent required
• Proficient use of office productivity, project management, & scrum software (e.g. M365 tools, MS Planner/Project, MS Visio, Kanban, Atlassian JIRA, ServiceNow)

Nice To Haves

• Masters degree an asset
• Experience in formal procurement processes, contract negotiations, and vendor management preferred
• Familiarity with healthcare information systems, interfaces, HL7, ITIL, and/or enterprise architecture an asset
• Experience with cyber security and privacy regulations an asset
• Experience or knowledge using Epic an asset
• Experience with referral workflows/systems and provincial projects an asset
• Other certification (Lean/Six-Sigma Black Belt, ITIL, IIBA, Change Management) an asset
• Supervisory or managerial experience preferred

Responsibilities

• Create detailed project charters, plans and schedules in collaboration with appropriate stakeholders to establish project scope, schedule, budget, accountabilities, risk, monitoring and controls, and post project audit/evaluation as part of a program roadmap
• Apply rigorous project management, change management, and effective communication across the project lifecycle to manage schedule and milestones using appropriate tools, anticipating and troubleshooting issues to minimize the hospital’s exposure to risk
• Manage and maintain project budget and other project documentation following project management best practices
• Collaborate with Digital and business areas to prioritize upcoming projects, develop project budgets and ensure available resources
• Deliver progress reports, requirements documentation, and presentations to project stakeholders, sponsors and executive-level leaders
• Manage procurement of goods and services, vendor contracts, relationships and delivery
• Apply breakthrough design ideation, integrating emerging technologies, and incorporating subject matter expertise and data-driven evidence to create holistic solutions that meet business requirements and establish best practices and standards
• Collaborate and facilitate requirements gathering, testing and solution implementation within a multi-disciplinary team environment, including executives, managers, clinicians, business teams, technical stakeholders and vendors
• Drive business insight and demonstrate benefits of implemented initiatives to the organization by applying sound data analysis, data quality, data reporting and visualization
• Effectively implement and sustain organizational change by applying rigorous change management and communication practices
• Facilitate development of operational model and plans for transitioning to a sustainable state
• Coach and manage project teams

Benefits

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level