Digital Production Designer

JENNY BIRD • Toronto, ON

32d • $60,000 - $70,000 • Onsite

About The Position

We are looking for a Digital Production Designer to own the design and production of our email channel, ecommerce assets, and digital collateral. This is a high-volume, high-impact role, email is one of our most important revenue channels, and this person will be the engine that keeps it running at a premium level.

You are a meticulous, fast-moving designer with strong email design experience, comfort in Klaviyo, and the ability to manage a large volume of assets with consistency and care. You thrive on production excellence and take pride in making everything look right down to the pixel.

Requirements

• 3 years of experience in digital design, email design, or production design within a consumer brand or agency
• Strong experience designing and building emails in Klaviyo or a comparable ESP
• Proficiency in Adobe Photoshop and Illustrator (required); InDesign an asset
• Meticulous attention to detail — you catch errors others miss
• Ability to manage a high volume of projects simultaneously and hit deadlines without compromising quality
• Comfortable working with AI image generation tools
• Experience with asset management and maintaining organized file systems
• A strong eye for on-brand design, even within a templated/production context
• Must be eligible to work in Canada

Nice To Haves

• Experience at a DTC ecommerce brand — you understand how email drives revenue
• You work fast and clean — your files are organized, your exports are right the first time
• You understand the nuance of jewelry or fashion photography and what makes an asset feel elevated

Responsibilities

• Design and build weekly marketing emails end-to-end: concept, layout, asset sourcing, export, Klaviyo build, QA, and revisions
• Take direction from the CRM team and utilize your creative eye to blend performance with on-brand creative.
• Source product imagery and UGC assets; AI-generate supporting visuals as needed
• Create banners, graphics, and supporting assets for every send
• Design and build automated email flows in Klaviyo; update and maintain existing flows
• Perform QA testing across desktop and mobile before every send
• Maintain and update email campaigns and flows— banners, footers, image swaps, layout adjustments
• Design and build monthly 'New Around Here' wholesale newsletters
• Design monthly and quarterly wholesale newsletter creative (layout and graphics, based on copy direction)
• Format, export, and prepare all wholesale email assets
• Create elevated line sheets, trade invitations, postcards, and QR code materials
• Prepare retailer asset packages for partners including Revolve and Nordstrom — resized and formatted to spec
• Design wholesale presentations for seasonal and trade moments
• Design banner assets for any wholesale marketing buys
• Crop and format imagery for PDPs across all product pages
• Maintain consistent image standards across the ecommerce site
• Receive retouching briefs and coordinate with external retouchers
• Review retouched files, manage revision feedback, and ensure final assets meet brand standards and are not overly retouched
• Adjust image colours as needed (gold to silver conversions, etc.)
• AI-generate supporting imagery where needed across digital channels
• Organize and label new photography assets in internal folder systems
• Maintain DAM (digital asset management)
• Fulfill asset requests from internal teams — PR, HR, social, packaging, archived assets
• Export and resize logos, product images, and brand assets for various uses and partner specs
• Design and export static ad creative across Meta, Google Display, and Pinterest from briefs provided by the ads team — multiple formats, sizes, and variations per brief
• Deliver clean, brand-elevated executions that are built to perform: strong product focus, clear hierarchy, and formatted to every platform's technical specs

Benefits

• 3-weeks vacation + 3 floating days + Summer Fridays (we close the office early at 1 pm!)
• Your birthday off!
• A comprehensive benefits program + flexible health care spending account
• Parental leave top-up
• “Birdbills” to use towards JENNY BIRD pieces!
• Access to Group RRSP Plan
• Membership to the East Room at 507 King East, Toronto, Ontario

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed