Digital Product Manager

Capital Group • Irvine, CA

1d

About The Position

As a Digital Product Manager on the Digital Identity team, you will help shape secure, reliable, and user-friendly identity experiences for Capital Group’s clients and associates globally. You will collaborate with engineering, design, security, compliance, data, and business partners to translate identity and access needs into intuitive products and features that protect people and information. The role involves defining goals and roadmaps, gathering insights, translating requirements, managing delivery, and improving products using data and feedback. Product decisions must balance security, privacy, accessibility, usability, operational resilience, and regulatory requirements.

Requirements

• 10+ years of experience in product management, business analysis, product operations, engineering, or a related discipline.
• Experience translating customer, business, or technical needs into actionable requirements and sound product decisions.
• Experience managing a backlog or delivery workstream in an Agile or similar product development environment.
• Ability to structure complex initiatives by clarifying scope, sequencing work, aligning stakeholders, and managing cross-functional dependencies.
• Ability to use data, customer feedback, and structured reasoning to guide decisions and measure outcomes.
• Effective communication with technical and non-technical audiences and ability to influence outcomes in a matrixed organization.
• Interest in digital identity, authentication, cybersecurity, privacy, or access management.

Nice To Haves

• Experience with identity platforms, financial services, regulated environments, or AI-enabled products.
• Experience with tools such as Jira, Confluence, Figma, SQL, and product analytics.

Responsibilities

• Define product goals, success measures, and near-term roadmaps for assigned digital identity workstreams.
• Gather customer and stakeholder insights to identify opportunities across login, authentication, account recovery, identity verification, and access experiences.
• Translate business, customer, identity, and security needs into product requirements, user stories, acceptance criteria, and process flows.
• Own and prioritize the product backlog; support sprint planning, dependency management, delivery tracking, testing, release readiness, and post-launch issue resolution.
• Help evolve identity management capabilities and build familiarity with standards and integration patterns such as OAuth 2.0, OpenID Connect, SAML, SCIM, and APIs.
• Balance security, privacy, accessibility, usability, operational resilience, and regulatory requirements in product decisions.
• Use analytics, operational data, experimentation, and user feedback to measure performance, reduce friction, and continuously improve the product roadmap.
• Build alignment across engineering, design, security, risk, compliance, legal, operations, and business teams, and communicate product decisions and trade-offs.

Benefits

• Competitive salary and annual compensation review.
• Individual annual performance bonus and Capital’s annual profitability bonus, subject to plan guidelines, restrictions, and vesting requirements.
• Retirement plan in which Capital contributes 15% of eligible earnings.
• Generous time away and health benefits from day one.
• Flexible work options.
• 2-for-1 matching gifts for charitable contributions and the opportunity to secure annual grants for organizations supported by associates.
• On-demand professional development resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed