Global Banking & Markets, Transaction Banking Digital Product Manager, Associate - Dallas

Goldman Sachs • Dallas, TX

9d

About The Position

The Associate Digital Product Manager will join the Transaction Banking division and focus on delivering digital payment-servicing capabilities for corporate clients, operations, and client-servicing teams. The role supports the development of web- and API-based capabilities and the improvement of operational workflows and internal tools, enabling clients and internal users to manage payment-servicing journeys through seamless digital products.

The role partners with engineering, design, operations, client-facing teams, and other internal stakeholders to translate complex payment-servicing needs into automated, self-service, and scalable solutions. The product manager contributes to product requirements and roadmaps, monitors adoption, supports agile delivery, analyzes user feedback and data, and coordinates dependencies and risks to deliver quality enhancements aligned with business goals.

Requirements

• At least 3 years of experience in digital product management, business analysis, or directly related work.
• Understanding of Agile product development methodologies.
• Basic knowledge of UX/UI principles and their application to digital product design.
• Proficiency with product management tools such as Jira and Confluence.
• Ability to understand complex data models and perform data analysis.
• Working knowledge of APIs and workflow or case-management platforms.
• Strong attention to detail and problem-solving ability.
• Strong communication and collaboration skills, including the ability to work effectively with diverse teams.
• Track record of balancing corporate customer outcomes, business needs, technical feasibility, and delivery.
• Ability to navigate corporate environments and startups.
• Bachelor’s degree or military experience.

Nice To Haves

• At least 2 years of experience working with transaction banking or payments products.
• Working knowledge of platforms such as ServiceNow, PEGA, or Salesforce.
• Ability to understand payment messaging standards, payment rails, and operational change management.

Responsibilities

• Define requirements for self-service and automated payment-servicing capabilities based on client feedback and operational and corporate needs.
• Document user stories and acceptance criteria to guide design and engineering teams.
• Support the creation and maintenance of a detailed product roadmap aligned with broader business goals.
• Monitor, drive, and report adoption of payment-servicing capabilities.
• Participate in backlog grooming, sprint planning, and feature prioritization.
• Collaborate with UX design to ensure digital solutions meet usability and accessibility standards for corporate clients.
• Present complex ideas and processes in accessible presentations to gain stakeholder alignment and advance initiatives.
• Analyze user behavior, feedback, and data to refine and enhance product features.
• Gather insights about pain points and product or process improvements from client-facing and operations teams.
• Coordinate with engineering teams to ensure features are delivered on time and meet quality standards.
• Manage inter-team and technology dependencies to mitigate project and product risks.
• Develop collaborative relationships with business teams, product teams, legal and compliance, and enterprise technology organizations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level