Digital Marketing Intern

VA Ear Nose Throat AssociatesRichmond, VA
Onsite

About The Position

The Part-Time Marketing Assistant will support the development and execution of Virginia ENT’s digital marketing strategy, with a primary focus on social media growth, content creation, and brand visibility. This role will help modernize the practice’s online presence and increase patient engagement through consistent, high-quality content.

Requirements

  • Currently pursuing or recently completed a degree in marketing, communications, business, media studies, and/or healthcare administration.
  • Strong, motivated self-starter who can work collaboratively with a team but also independently.

Nice To Haves

  • Educational content (procedures, FAQ’s, recovery expectations)
  • Physician and staff spotlights
  • Patient journey insights (HIPAA-compliant)
  • Testimonials and social proof
  • ‘Day in the life’ and culture content
  • Seasonal and community-focused posts

Responsibilities

  • Develop and maintain a weekly social media content calendar.
  • Create and publish content across Instagram (primary) and TikTok (secondary).
  • Produce short-form video content (Reels/TikTok) in collaboration with Physicians and staff.
  • Manage day-to-day engagement (comments, messages, interactions).
  • Track and analyze performance metrics using platform analytics tools.
  • Provide weekly performance reports and optimization recommendations.
  • Ensure all content is HIPAA-compliant and aligned with brand standards.
  • Work with Office Managers to review and address Google reviews in a timely, professional, HIPAA-compliant manner.
  • Partner with Operations and Front Desk/Clinical staff to encourage review generation.
  • Track and report on review trends and patient feedback themes.
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