Digital Laboratory Technician - Vulcan
About The Position
The Digital Laboratory Technician manages cases and designs custom dental prostheses for Vulcan Custom Dental and its laboratory and clinical customers. The role processes daily orders to customer specifications and participates in IQ/OQ/PQ activities for new software, products, and process validations. It also provides customer support related to dental prosthetics, dental surgical guides, and dental surgical treatment-planning software, and supports other digital dentistry manufacturing initiatives established with the manager. The position works in a production environment with mandated production quotas and is responsible for completing work according to the Vulcan Quality Manual and meeting established product turnaround times. The role coordinates cases from receipt through Customer Care, processing in various software, and physical distribution throughout Vulcan. It also supports and trains customers and partner companies, including online.
Requirements
- Strong computer skills.
- High school diploma required.
- Comfort working in a production environment where production quotas are mandated.
Nice To Haves
- Experience designing crowns, copings, bridges, models, and abutments using 3Shape, Exocad, Dental Wings, or equivalent software.
- Knowledge and understanding of tooth morphology.
- Experience with IOS scans and importing files from various scanner software platforms.
- Dental laboratory or medical device experience.
- Knowledge of 3Shape, Exocad, and Dental Wings (DWOS) software.
Responsibilities
- Scan cases for CAD design work.
- Design dental prostheses in CAD according to customer specifications.
- Complete work in accordance with the Vulcan Quality Manual.
- Meet established product turnaround times.
- Provide customer support related to CAD/CAM prosthetics and surgical guides.
- Coordinate cases from receipt through Customer Care, software processing, and physical distribution throughout Vulcan.
- Provide support and training to Vulcan customers and partner companies, including online.
- Participate in CAD production-related qualifications, including Installation, Operation, and Process Validation.
- Work with outside suppliers as needed.
- Participate in IQ/OQ/PQ activities for new software, products, and process validations.
- Support other digital dentistry manufacturing initiatives established with the manager.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
