Digital Experience Coordinator

Tampa Bay Buccaneers•Tampa, FL

3d•Onsite

About The Position

The Digital Experience Coordinator is responsible for building, managing, and optimizing fan-facing digital products across Tampa Bay Buccaneers platforms, including the team app and website. This role owns the end-to-end execution of digital experiences from UX wireframing and CMS builds to gamification, third-party product integrations, and accessibility compliance. The ideal candidate is detail-oriented, digitally fluent, and passionate about creating seamless, engaging experiences for fans.

Requirements

Completed bachelor’s or graduate degree in Digital Media, Web Development, UX Design, or related field.
1–3 years of experience (including internships) in a digital content, product, or web operations role.
Prior experience managing the digital presence of a consumer brand, sports team, or media property.
Experience developing and presenting wireframes and UX flows across digital platforms.
Demonstrated ability to create digital design assets (graphics, banners, promotional content) using Adobe Creative Suite or equivalent tools; a portfolio or work samples preferred.
Hands-on experience with content management systems (CMS) and digital publishing workflows.
Working knowledge of HTML/CSS; ability to execute code-based updates without developer support.
Proficiency in wireframing and UX design tools (e.g., Figma, Adobe Adobe XD, or similar).
Proficiency in Adobe Creative Suite, particularly Photoshop and Illustrator, with the ability to create and edit production-ready digital assets independently.
Experience with digital analytics platforms (e.g., Google Analytics, Adobe Analytics) and ability to interpret and act on data.
Demonstrated ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Strong written and verbal communication skills
Ability to collaborate effectively with cross-functional teams
Effective time and resource management
Strong attention to detail and accuracy
Flexibility in a fast-paced, changing environment
Openness to feedback and continuous improvement
Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) or comparable tools
Comfortable adapting to technology updates and new digital processes
Ability to generate and interpret routine system or data reports
Able to input, track, and analyze data accurately
Skilled in preparing reports, spreadsheets, and presentations
Proficient with computers and standard office software

Nice To Haves

Experience in the sports or entertainment industry preferred.

Responsibilities

Build, manage, and update fan-facing experiences within the team’s CMS platforms (NFL CMS, Yinzcam, Rover), including app features, website pages, campaign landing pages, and gameday hubs.
Execute HTML and code-based updates across platforms to ensure timely, accurate, and visually consistent delivery.
Create original wireframes, page layouts, and user journey maps for new features and campaigns, with an emphasis on personalization and fan engagement.
Define and document ideal UX flows from awareness through conversion, identifying opportunities to reduce friction and increase fan interaction.
Design and produce digital assets for use across app and web, including graphics, banners, promotional tiles, and feature imagery, using tools such as Photoshop, Illustrator, or equivalent.
Translate wireframes and UX concepts into polished, production-ready visual assets that align with brand standards.
Conduct thorough quality control checks on all digital builds, including accessibility compliance and cross-platform compatibility.
Own the full lifecycle of gamification programs, including platform setup and configuration, weekly challenge launches, marketing coordination, prize fulfillment, and performance tracking.
Serve as the primary point of contact between the digital team and gamification platform vendors.
Manage the day-to-day operations and optimization of third-party fan engagement products.
Ensure all third-party integrations are properly embedded, functional, and on-brand across digital properties.
Coordinate with the Marketing team on campaign execution, messaging alignment, and digital asset delivery.
Monitor app and website performance metrics (traffic, engagement, conversion) and deliver actionable insights to improve the fan experience and digital revenue.
Provide regular reporting on digital builds, gamification campaigns, and third-party product performance.
Coordinate with third-party vendors on product updates, issue resolution, and accessibility requirements.
Manage digital project workflows and timelines across gameday, membership, ticketing, and marketing initiatives.