Digital Document Specialist

SPS-North AmericaEl Paso, TX
Onsite

About The Position

The Digital Document Specialist will be responsible for classifying scanned documents by checking form fields and inputting information into pre-defined fields. This role ensures the quality of scanned documents and processes them while maintaining accuracy as guaranteed in client Service Level Agreements (SLAs). The specialist will match corresponding paperwork to accounts, apply appropriate business rules, and adhere to all governmental regulations and company policies and procedures. Additionally, the role involves protecting organizational assets, maintaining privacy and confidentiality, upholding ethical standards, and complying with business principles. The Digital Document Specialist may also be asked to assist in other operational areas as needed.

Requirements

  • Minimum high school diploma or equivalent.
  • Strong attention to detail.
  • High-volume data entry experience.
  • Fast, accurate alpha-numeric typing skills.
  • Comfortable working in a production environment and with technology.
  • Willingness to adapt and learn new technologies.
  • Ability to take initiative and pride in their work.
  • Ability to thrive in a team environment and be motivated by results.
  • Capable of meeting or exceeding deadlines.

Nice To Haves

  • Familiarity with document imaging software.

Responsibilities

  • Classifying scanned documents by checking form fields and inputting information into pre-defined fields.
  • Ensuring the quality of scanned documents.
  • Processing documents while maintaining accuracy as guaranteed in client Service Level Agreements (SLAs).
  • Matching corresponding paperwork to accounts and applying appropriate business rules.
  • Adhering to all governmental regulations and company policies and procedures.
  • Protecting organizational assets and maintaining privacy and confidentiality.
  • Upholding ethical standards and complying with business principles.
  • Assisting in other operational areas as needed.

Benefits

  • Medical
  • Dental
  • Vision
  • HCFSA
  • DCFSA
  • HSA
  • Commuter Transit and Parking
  • Supplemental Life Insurance
  • Accident Insurance
  • Critical Illness
  • Hospital Indemnity
  • Legal Program
  • Identify Theft Protection
  • Pet Discounts
  • Pet Insurance
  • Group Home and Auto Insurance
  • EAP
  • Short Term Disability
  • Life Insurance
  • Education Discounts
  • 401k w/ matching
  • Entertainment Discounts
  • Paid Time Off
  • Career Growth opportunities
  • Learning & Development programs
  • Recognition programs
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