Digital Division Administrator

Arizona Department of Administration • Phoenix, AZ

1d • Hybrid

About The Position

The Arizona Department of Gaming is seeking a detail-oriented, analytical senior-level manager to oversee all business functions within the Digital Compliance Divisions. The role leads teams that enforce compliance with gaming standards through inspections, audits, data analysis, and frequent interactions with regulated entities. The administrator provides strategic direction and coaching to subordinate teams, serves as a primary departmental expert on gaming requirements and regulations, and creates, improves, and monitors compliance with internal policies and procedures. The position also fills staff vacancies, supports employee engagement and retention, resolves escalated and complex problems, and fosters strong relationships with external stakeholders. It is not a law enforcement role, though it may oversee areas with AZ POST-certified personnel.

The position is with the Arizona Department of Gaming in Phoenix, Arizona. State employees may be eligible to work remotely under the State’s Remote Work Program, with work generally required to be performed within Arizona. Remote work is a management option and may be discontinued at the agency’s discretion. The posting lists a salary of up to $105,000 and a closing date of November 18, 2026.

Requirements

• Minimum of five years of experience and knowledge in the gaming industry, preferably in a regulatory environment.
• Possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment.
• Knowledge of the Arizona Tribal-State Gaming Compact and appendices.
• Knowledge of event wagering and fantasy sports rules and regulations.
• Familiarity with gaming industry terminology.
• Knowledge of event wagering and fantasy sports systems, platforms, software, system reports, and related technology.
• Knowledge of gaming operations, systems, software, system reports, and related technology.
• Knowledge of people supervision procedures and techniques.
• Skill in auditing and investigation methods, techniques, and report writing.
• Skill in team building, mentoring, and resourcefulness.
• Skill in training and facilitating meetings.
• Effective written and oral communication skills.
• People management and leadership skills.
• Ability to read and review lab certification reports.
• Ability to gather, organize, and comprehend information and make logical interpretations.
• Ability to make effective judgments based on partial or incomplete evidence.
• Ability to be detail-oriented and organized, communicate professionally, and work independently and collaboratively.
• Ability to perform work of considerable difficulty and organize and direct activities across diverse areas of regulation.
• Ability to complete assigned tasks accurately and formulate and communicate appropriate courses of action to decision-making authorities.

Nice To Haves

• Bachelor’s degree in a related field preferred.
• Three years of supervisory experience preferred.

Responsibilities

• Foster relationships with event wagering and fantasy sports operators and Tribal partners, and resolve escalated and complex issues related to compliance with gaming regulations.
• Contribute to department strategic planning and oversee execution of plan initiatives related to the Compliance Division.
• Lead staff through one-on-one meetings, team check-ins, meaningful metrics, and other leadership practices consistent with the Arizona Management System.
• Establish dashboards and reporting mechanisms that show stakeholder compliance and team productivity.
• Create, improve, and monitor adherence to internal policies and procedures.
• Ensure staff receive adequate training on relevant internal policies, procedures, rules, statutes, and the Compact.
• Serve as one of the Department’s primary experts on gaming requirements and regulations.
• Recruit leaders and line-level staff when vacancies occur, retain high-performing employees, and increase employee engagement.

Benefits

• Sick leave
• Vacation and 10 paid holidays per year
• Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program)
• Affordable medical and dental insurance
• Participation in the Arizona State Retirement System (ASRS)
• Long-term disability plans
• Life insurance
• Optional short-term disability insurance
• Deferred compensation plans
• Supplemental life insurance
• Remote work schedule option

What This Job Offers

• Job Type: Full-time
• Career Level: Senior