Casino Division Administrator

Arizona Department of Administration • Phoenix, AZ

1d • $105,000 • Hybrid

About The Position

The Arizona Department of Gaming is seeking a detail-oriented, analytical senior-level manager responsible for the business functions of the Casino Compliance Divisions. The administrator oversees teams that enforce gaming standards through inspections, audits, data analysis, and frequent interactions with regulated entities. The role provides strategic direction and coaching to subordinate teams, serves as a primary departmental expert on gaming requirements and regulations, and creates, improves, and monitors compliance with internal policies and procedures. The administrator also fills vacancies, drives employee engagement, resolves escalated and complex problems, and fosters relationships with external stakeholders. This is not a law enforcement role, though the administrator may oversee areas with AZ POST-certified personnel.

The position is based at the Arizona Department of Gaming in Phoenix, Arizona. Arizona employees may be eligible for remote work from locations within Arizona, subject to management approval; remote work is not an employee entitlement and agreements may be terminated at the agency’s discretion. The posted salary is up to $105,000. The closing date is November 18, 2026.

Requirements

• At least five years of experience and knowledge in the gaming industry, preferably in a regulatory environment.
• Possession of, and ability to retain, a current, valid state-issued driver’s license appropriate to the assignment.
• Knowledge of the Arizona Tribal-State Gaming Compact and appendices.
• Knowledge of event wagering and fantasy sports rules, regulations, systems, platforms, software, reports, and related technology.
• Familiarity with gaming industry terminology and knowledge of gaming operations, systems, software, reports, and related technology.
• Knowledge of people supervision procedures and techniques.
• Skills in auditing and investigation methods, techniques, and report writing.
• Skills in team building, mentoring, resourcefulness, training, and facilitating meetings.
• Effective written and oral communication skills and people-management and leadership skills.
• Ability to read and review lab certification reports.
• Ability to gather, organize, and comprehend information and make logical interpretations, including judgments based on partial or incomplete evidence.
• Ability to be detail-oriented and organized; communicate professionally; work independently and collaboratively; organize and direct activities across diverse regulatory areas; complete tasks accurately; and formulate and communicate appropriate courses of action to decision-making authorities.

Nice To Haves

• Bachelor’s degree in a related field preferred.
• Three years of supervisory experience preferred.

Responsibilities

• Foster relationships with external stakeholders, including event wagering and fantasy sports operators and Tribal partners, and resolve escalated or complex compliance problems.
• Contribute to department strategic planning and oversee execution of plan initiatives relating to the Compliance Division.
• Lead staff through one-on-ones, team check-ins, meaningful metrics, and other leadership practices consistent with the Arizona Management System.
• Establish dashboards and reporting mechanisms showing stakeholder compliance and team productivity.
• Create, improve, and monitor adherence to internal policies and procedures.
• Ensure staff receive adequate training on internal policies and procedures, relevant rules, statutes, and the Compact.
• Serve as a primary departmental expert on gaming requirements and regulations.
• Recruit leaders and line-level staff to fill vacancies, retain high-performing employees, and increase employee engagement.
• Oversee teams responsible for enforcing compliance with gaming standards through inspections, audits, data analysis, and interactions with regulated entities.

Benefits

• Sick leave.
• Vacation and 10 paid holidays per year.
• Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
• Affordable medical and dental insurance.
• Participation in the Arizona State Retirement System (ASRS).
• Long-term disability plans.
• Life insurance.
• Optional short-term disability insurance, deferred compensation plans, and supplemental life insurance.
• Full-time or part-time remote work schedule may be available as a management option.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior