Digital Development Officer

Kansas State University Foundation • Manhattan, KS

2d • Onsite

About The Position

The Digital Development Officer builds relationships with potential donors to Kansas State University and identifies opportunities for deeper donor engagement. The role uses phone, email, and virtual meetings to learn about individuals’ interests and motivations, determine appropriate next steps, and connect qualified prospects with colleagues who develop larger philanthropic gifts. The officer documents engagement and preferences, maintains accurate records, and tracks outreach results to help strengthen future donor engagement strategies. This is a regular, full-time, non-exempt, onsite position in Manhattan, Kansas, with annual compensation of $59,000–$63,000.

Requirements

• Experience with inbound and outbound calls, focused on excellent customer service and measurable output.
• Strong communication and listening skills, with the ability to build rapport and communicate persuasively with a wide range of people.
• Project management experience organizing information, maintaining accurate records, and managing multiple priorities and follow-ups.
• Confidence using Microsoft Office, particularly Excel, to sort, filter, and interpret information.
• A results-oriented, collaborative approach.

Nice To Haves

• Bachelor's degree.
• Experience handling inbound service calls, providing guidance, accurate information, and effective solutions.
• Basic understanding of fundraising techniques and systems.

Responsibilities

• Reach potential donors by phone, email, and video, creating personalized engagement across multiple channels.
• Lead conversations to uncover interests, motivations, and opportunities, and determine the best next step for each individual.
• Identify promising opportunities and connect qualified individuals with colleagues who specialize in developing larger philanthropic gifts.
• Document donor engagement, contact information, preferences, and next steps to maintain accurate records and move relationships forward.
• Track outreach and results, using information and data to strengthen future donor engagement strategies.

Benefits

• Competitive health, dental, and life insurance, plus voluntary benefits including company-paid HSA contributions.
• 403(b) retirement plan with a 10% company contribution.
• Paid leave for holidays, vacation, wellness, personal, parental, and volunteer time.
• Tuition and certification assistance.
• $300 annual wellness program reimbursement.
• A work environment that embraces flexibility within a framework.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed