Digital Development Officer

Kansas State University Foundation • Manhattan, KS

3d • $59,000 - $63,000 • Onsite

About The Position

The Digital Development Officer builds relationships with potential donors and identifies opportunities for deeper donor engagement at Kansas State University. Using phone, email, and virtual meetings, the officer learns about individuals’ interests and motivations, determines appropriate next steps, and connects qualified prospects with colleagues who specialize in developing larger philanthropic gifts. The role also maintains accurate engagement records and uses outreach data to strengthen donor engagement strategies.

Requirements

• Experience with inbound and outbound calls, focused on excellent customer service and required measurable output.
• Strong communication and listening skills, with the ability to build rapport and communicate persuasively with a wide range of people.
• Project management experience organizing information, maintaining accurate records, and managing multiple priorities and follow-ups.
• Confidence using Microsoft Office, particularly Excel, to sort, filter, and interpret information.
• A results-oriented, collaborative approach.

Nice To Haves

• Bachelor's degree.
• Experience handling inbound service calls, providing guidance, accurate information, and effective solutions.
• Basic understanding of fundraising techniques and systems.

Responsibilities

• Reach potential donors by phone, email, and video, creating personalized donor engagement across multiple channels.
• Lead conversations to understand individuals’ interests, motivations, and opportunities, and determine the best next step.
• Identify promising opportunities and connect qualified individuals with colleagues who develop larger philanthropic gifts.
• Document donor engagement, contact information, preferences, and next steps to maintain accurate records and advance relationships.
• Track outreach and results and use information and data to strengthen future donor engagement strategies.

Benefits

• Competitive health, dental, and life insurance, plus voluntary benefits including company-paid HSA contributions.
• 403(b) retirement plan with a 10% company contribution.
• Paid leave for holidays, vacation, wellness, personal, parental, and volunteer time.
• Tuition and certification assistance.
• $300 annual wellness program reimbursement.
• A work environment that embraces flexibility within a framework.
• Mission-driven work that changes the lives of people around the world.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed