Digital Content and Social Media Manager

CHAOS Industries • Columbia, WA

4d • Onsite

About The Position

CHAOS Industries is seeking a hands-on Digital Content and Social Media Manager to own and grow its website and organic social presence. The role will build a distinctive voice for a next-generation defense brand across LinkedIn, X, YouTube, Instagram, and other relevant platforms. The manager will turn product launches, press releases, events, and company milestones into content that builds credibility with government, defense, and industry audiences, working closely with Marketing, Design, and Communications.

Requirements

• Bachelor’s degree in mass communication, marketing, journalism, public relations, communications, or English.
• 3–6 years of digital content and/or social media management experience.
• A strong track record of growing and engaging audiences specifically on LinkedIn, YouTube, and Instagram.
• Excellent writing skills and the ability to tailor content for technical, executive, and government audiences.
• Comfort working with sensitive information and following pre-publication review processes.
• Experience turning press coverage, executive commentary, and event content into a steady cadence of organic social content.
• Basic proficiency with social scheduling and analytics tools.
• Ability to work with ambiguity and independently build and run the social function during its early months.
• Based in the Washington, D.C. area.

Nice To Haves

• Experience in defense, aerospace, government contracting, or other regulated industries.
• Basic graphic design or short-form video editing skills.
• Experience supporting executive thought leadership or personal branding on social media.
• Prior experience at an early-stage or high-growth startup.

Responsibilities

• Define CHAOS Industries’ competitive differentiation and positioning in the defense and aerospace market.
• Develop a website content strategy, messaging framework, and site architecture aligned with company positioning.
• Refresh existing website content and create material that advances brand positioning and business priorities.
• Improve content visibility across traditional search, answer engines, and generative AI platforms using SEO, AEO, and GEO practices.
• Review organization-wide contributions and uphold editorial quality, consistency, and brand alignment.
• Build and lead a community of practice that supports contributors and strengthens internal website content capabilities.
• Analyze website performance and recommend improvements to user journeys, audience experience, traffic, engagement, and overall effectiveness.
• Own the social media strategy and calendar across platforms, aligned with company milestones, product launches, and events.
• Create and adapt platform-native social content from press coverage, executive commentary, product content, and events.
• Manage day-to-day social publishing, community engagement, and channel monitoring.
• Partner with Marketing and Communications teams to brief and produce social-specific graphics, short-form video, and carousels.
• Coordinate social coverage and real-time content capture at major events, trade shows, and product launches.
• Track and report social performance, including engagement, reach, follower growth, and share of voice, and use findings to refine strategy.
• Monitor industry, competitor, and press conversations to identify timely opportunities for CHAOS to engage or comment.
• Partner with Communications to amplify press coverage and coordinate messaging around sensitive announcements.
• Monitor follower engagement and the broader web for reputational risks, resolving or escalating issues as needed.
• Ensure social content passes appropriate internal reviews for government sensitivity and export control requirements before publication.

Benefits

• Medical, dental, and vision benefits fully paid for by the company.
• 401(k) with a 50% company match up to 6% of pay.
• Flexible spending account (FSA).
• Health savings account (HSA).
• Life insurance.
• Free daily lunch while working onsite and a fully stocked kitchen.
• Unlimited PTO.
• Casual dress code.
• Pre-IPO stock option grants.
• Relocation assistance.
• Annual bonuses are described as coming soon.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level