About The Position

Huron is a global consultancy that works with clients to drive strategic growth, innovation, and change. In this role, you will help industrial and manufacturing organizations transform their operations and supply chains to strengthen competitive advantage and improve agility. As a Senior Director, you will collaborate with Huron and client senior leaders to design and implement solutions that achieve engagement objectives and deliver strong results. You will build enduring client relationships, contribute to additional project opportunities, and lead teams while communicating effectively at all levels. The role calls for a professional leader who develops employees, teams, and the business, and who earns confidence and trust from clients and colleagues. Travel of up to 80% is required.

Requirements

  • 10+ years of experience in information technology or consulting.
  • 10+ years of experience working with vendor solutions, vendors, and partner sales and alliance leadership.
  • Strong client focus and ability to operate at the prime customer contact level.
  • Breadth and depth of operational service delivery management expertise, preferably in an international environment.
  • Demonstrable experience designing and implementing significant productivity and customer satisfaction improvements.
  • Significant experience leading and managing teams, including matrix management, in an operational service delivery or shared services environment.
  • Strong commercial and financial awareness, including monitoring and coordination of budget ownership.
  • Experience sourcing bids from pre-sales through successful implementation, preferably in an international setting.
  • Thorough understanding of customers’ businesses and market sectors, with the ability to anticipate evolving customer needs.
  • Strong communication skills at all levels.
  • Systems and IT literacy.
  • Proven contract negotiation and supplier management experience.
  • Bachelor’s degree in business, computer science, or an IT-related field.
  • Willingness to travel up to 80%.

Responsibilities

  • Collaborate with Huron and client senior leaders to design and implement solutions that achieve engagement objectives.
  • Deliver results that meet or exceed specified engagement objectives.
  • Build enduring client relationships and identify opportunities for additional project work.
  • Lead and manage teams, including through matrix management, in operational service delivery or shared services environments.
  • Develop employees, teams, and the business.
  • Source bids from pre-sales through successful implementation.
  • Monitor and coordinate budget ownership.
  • Negotiate contracts and manage suppliers.
  • Anticipate evolving customer needs by understanding customers’ businesses and market sectors.
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