About The Position

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. At Huron, Senior Directors belong where leaders are elevated and celebrated. They effectively collaborate with Huron and client senior leaders to design and implement goal-achieving solutions while delivering remarkable results (ones that meet but usually exceed specified engagement objectives). Throughout the process, they construct enduring relationships that benefit the firm in profound ways including selling additional project work into clients. Their talents and leadership instill passion and followership in clients, juniors, and management. So if you’re defined by ongoing progress—if you can lead teams, create solutions, and masterfully communicate on every level…If you’re a consummate professional, a prospective champion of Huron's core values, and an inspiration of confidence and trust… then you can and will—leave your mark on the future of professional services. We see what’s possible in you and help you achieve it.

Requirements

  • 10+ years’ experience in the information technology or consulting field
  • 10+ years’ experience working with vendor solutions, vendors and partner sales and alliance leadership
  • Strong client focus
  • Demonstrated breadth and depth of operational service delivery management expertise, preferably in an international environment
  • Demonstrable experience having designed and implemented significant productivity as well as customer satisfaction improvements
  • Strong development focus – advocate of developing employees, teams and the business
  • Significant experience leading and managing teams (including matrix management) within an operational service delivery or shared services environment
  • Strong commercial and financial awareness, including monitoring, and coordination of budget ownership
  • Experience in sourcing bids, from pre-sales to successful implementation, preferably in an international setting
  • Thorough understanding of customer’s business and market sector with ability to leverage knowledge in anticipation of the evolving needs of customers
  • Strong communicator at all levels
  • Systems and IT literate
  • Proven contract negotiations and supplier management experience
  • Bachelor’s Degree in business, computer science or IT related field
  • Willingness to travel up to 80%

Nice To Haves

  • Preferably in an international environment (for operational service delivery management expertise)
  • Preferably in an international setting (for sourcing bids)

Responsibilities

  • Effectively collaborate with Huron and client senior leaders to design and implement goal-achieving solutions while delivering remarkable results (ones that meet but usually exceed specified engagement objectives).
  • Construct enduring relationships that benefit the firm in profound ways including selling additional project work into clients.
  • Instill passion and followership in clients, juniors, and management through talents and leadership.
  • Lead teams, create solutions, and masterfully communicate on every level.
  • Operate at prime customer contact level.
  • Design and implement significant productivity as well as customer satisfaction improvements.
  • Lead and manage teams (including matrix management) within an operational service delivery or shared services environment.
  • Monitor and coordinate budget ownership.
  • Engage in sourcing bids, from pre-sales to successful implementation, preferably in an international setting.
  • Leverage knowledge of customer’s business and market sector in anticipation of the evolving needs of customers.
  • Negotiate contracts and manage suppliers.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan with a generous employer match
  • Employee stock purchase plan
  • Generous Paid Time Off policy
  • Paid parental leave
  • Adoption assistance
  • Wellness Program (free annual health screenings and coaching, bank at work, on-site workshops, ongoing programs recognizing major events)
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