New York City Digital Consultant - 2027

Protiviti • New York, NY

23h • $75,000 - $92,000 • Hybrid

About The Position

The Protiviti career provides an opportunity to learn, shape outcomes, and grow within a collaborative, inclusive, and high-performing culture. We hire curious individuals who are motivated by learning and who are driven to make an impact. By teaming with our clients, we solve the business challenges a dynamic world presents and discover and implement innovative business solutions. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values. Imagining our work as a journey, integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver high-quality, client-focused outcomes in pursuit of our vision to be the most trusted global consulting firm. Are you inspired to make a difference? You've come to the right place.

Digital consultants work with Protiviti’s clients, who are typically among the world’s leading companies. As a consultant, you collaborate with the team to deliver high-quality, client-focused solutions to complex business problems these organizations face. Experience tells us that our future leaders need to be both knowledgeable, with depth in an area of expertise, and versatile, with a broad range of capabilities and skill sets to solve today’s complex business problems. That’s why we focus on developing resources across our business, so you gain experience in different industries, grow your technical and professional capabilities, and gain leadership qualities that will ensure your future success.

Our culture is built on clear expectations, meaningful support, and teamwork. Consultants are encouraged to contribute ideas, learn through real work, and collaborate closely with others. Our people invest in one another, coaching, guiding, and supporting each team member to grow and perform at their best. When you join our team, you will participate in Passport to Protiviti, our award-winning onboarding program. You will also attend The Consulting Challenge, an experiential learning course that will help you build confidence and create connections that will help you transition successfully into your role as a consultant. As a consultant, you will be part of Foundations, Protiviti's innovative approach designed to equip consultants with the knowledge, skills, technical aptitude, and coaching to become our firm’s future leaders. This Foundations experience will enable you to learn from diverse project experiences while guiding your skill development and preparing you for the next step in your career journey.

Digital consultants will work on a variety of projects. Each project is designed to fuel your curiosity, build capability, drive meaningful impact, and prepare you for the next career level. Consultants learn alongside experienced leaders and advisors to develop a strong understanding of business processes and build technical skills in general risk areas. Consultants compile and analyze data, document findings, and communicate insights that contribute impactfully to client engagements. Through interactions with clients and project team members, consultants develop professional relationships grounded in trust and deliver exceptional client service. A successful consultant manages time and priorities effectively, takes ownership of assignments, and contributes impactfully to collective team results. With each project, you receive hands-on training in a supportive, high-performance environment and interact with leaders across our practice. Talent Managers will assign specific project experiences that support career growth, your skills, and the needs of the business. A network of advisors will help you navigate challenges and celebrate milestones. There are opportunities to join committees, participate in employee network groups, enjoy social, civic, and networking activities to strengthen connections and build meaningful relationships across our firm and in the community.

Our Digital capability works closely with clients to help attract and retain customers, develop new products, services, and strategies, and solve critical business challenges. Digital consultants will gain experience partnering with and advising clients on Customer and Digital Transformation Strategy, Innovation, Customer Experience, Customer Care, Creative and Design, Content, Sales and Marketing Acceleration, and Digital Experience Platforms. Digital consultants are hired into one of the following areas: Customer Experience Strategy & Operations: Customer Experience Strategy & Operations teams help clients reimagine and connect customer-facing experiences to meet evolving business demands and architect for growth. By leveraging insights from customer behavior, market trends, and operational data, we develop strategies that drive revenue, optimize sales performance, and scale meaningful engagement across channels. Key offerings include Digital Transformation Strategy, Customer Experience, Sales Strategy & Operations, and Demand Generation Call Centers. Digital Marketing Agency: Digital Marketing Agency teams build comprehensive strategies and campaigns by deeply understanding clients' audiences, behaviors, and the insights that drive meaningful engagement. We connect creative execution with data-driven media strategies to optimize brand performance and deliver results at scale. Key offerings include Marketing Strategy & Operations, Advertising Media, and Creative Campaigns. Experience Design & Platforms: Experience Design & Platforms specialists craft seamless, high-impact digital experiences by combining user-centered design with leading-edge technology platforms. We design, build, and optimize the tools and interactions that power personalized customer journeys across marketing, sales, and commerce. Key offerings include UX Studio & Design, Product Design, Adobe Implementation & Integration, MarTech Implementation & Integration, and Production Support & Maintenance.

Meaningful onboarding. Impactful training. Foundational learning. Together, these experiences define the Protiviti Career – where clear expectations and meaningful support help you build capability, confidence, and shape a career you’re proud of.

Requirements

• Bachelor's or Master's degree in a relevant discipline (e.g., Advertising, Business Technology, Computer Science, Data and Analytics, Design, Engineering, Entrepreneurship, Innovation, Management, Marketing, Strategy, or related fields)
• Authorized to work in the United States for Protiviti without sponsorship now or in the future
• Experience solving problems using AI-powered productivity and collaboration tools (e.g., Microsoft Copilot, GenAI, etc.)
• Advanced verbal and written communication skills
• Ability to apply critical thinking skills and innovation to client engagements across various industries
• Technical proficiency aligning to assigned capability area

Nice To Haves

• Works effectively in teams, as well as independently
• Creative and analytical
• Passionate about evaluating, synthesizing, organizing, and interpreting data and information
• Embraces challenges with a growth mindset and contributes to meaningful outcomes
• Seeks feedback and guidance to strengthen performance
• Drives to obtain professional certifications and maintains a strong academic background
• Proficiency in sales, marketing, market research, campaign creation, copywriting, content ideation, storyboarding, creative storytelling, or experience design
• Introductory knowledge of strategy consulting and transformation project risks and strategies for managing and mitigating them
• A foundation in strategy, management, entrepreneurship, innovation and disruption, and business frameworks and concepts
• Knowledge of marketing, strategic advertising, social media, design, and experience platforms
• Familiarity with digital technologies, engineering, business intelligence and analytics frameworks, and concepts

Responsibilities

• Collaborate with the team to deliver high-quality, client-focused solutions to complex business problems.
• Gain experience in different industries, grow technical and professional capabilities, and gain leadership qualities.
• Contribute ideas, learn through real work, and collaborate closely with others.
• Compile and analyze data, document findings, and communicate insights that contribute impactfully to client engagements.
• Develop professional relationships grounded in trust and deliver exceptional client service.
• Manage time and priorities effectively, take ownership of assignments, and contribute impactfully to collective team results.
• Partner with and advise clients on Customer and Digital Transformation Strategy, Innovation, Customer Experience, Customer Care, Creative and Design, Content, Sales and Marketing Acceleration, and Digital Experience Platforms.
• Help clients reimagine and connect customer-facing experiences to meet evolving business demands and architect for growth.
• Develop strategies that drive revenue, optimize sales performance, and scale meaningful engagement across channels.
• Build comprehensive strategies and campaigns by deeply understanding clients' audiences, behaviors, and the insights that drive meaningful engagement.
• Connect creative execution with data-driven media strategies to optimize brand performance and deliver results at scale.
• Craft seamless, high-impact digital experiences by combining user-centered design with leading-edge technology platforms.
• Design, build, and optimize the tools and interactions that power personalized customer journeys across marketing, sales, and commerce.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• FSA and HSA healthcare accounts
• Life insurance
• Accident insurance
• Adoption assistance
• Fertility assistance
• Paid parental leave up to 10 weeks
• Short-term disability
• Long-term disability
• Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
• Choice Time Off (CTO) for vacation, personal needs, and sick time (New hires receive up to 20 days of CTO per calendar year)
• 11 paid holidays each calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level