Digital Consultant, Agile Sales

CIBC•Toronto, ON

5d•Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. The Digital Consultant is responsible for leading and coordinating the execution of digital marketing campaigns across CIBC’s owned channels, including CIBC.com, Digital Banking, and Email. The role leverages Agile Marketing methodology to ensure efficient, timely, and high-quality delivery of marketing initiatives that drive client acquisition, product engagement, and digital channel adoption. The consultant partners with cross-functional teams to optimize campaign performance and enhance the end-to-end client experience. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

Requirements

Demonstrates strong executional discipline and ensures campaigns are delivered on time and to specification.
Strives to enhance the client experience through effective marketing delivery.
Takes accountability for campaign outcomes and proactively addresses delivery challenges.
Works effectively with diverse teams to achieve delivery goals.
Embraces innovative solutions and adapts to evolving digital marketing tools and trends.
Skilled in oral and written communication, including presentations for leadership audiences.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
Building Trust
Digital Channels
Digital Marketing
Empathy
End to End Process
Relationship Building
Taking Initiative

Responsibilities

Manage the full lifecycle of digital marketing campaigns, ensuring timely launches and strict adherence to quality standards.
Utilize Agile Marketing methodology to streamline processes, maximize productivity, and accelerate delivery cycles for optimal outcomes.
Continuously identify and implement improvements to increase the speed and quality of campaign delivery.
Guide cross-functional teams in planning, building, and launching campaigns, ensuring alignment across all stakeholders.
Exhibit a proactive approach to resolving issues and ensuring successful outcomes.
Foster an environment of open communication and clear accountability throughout the campaign delivery process.
Build strong relationships with internal and external partners for seamless campaign delivery.
Track campaign performance using tools such as Adobe Analytics, Adobe Audience Manager, and Adobe Target.
Identify optimization opportunities and provide actionable recommendations to drive continuous performance enhancement.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development