Digital Cloud Solution Architect

Microsoft • Atlanta, GA

1d • $41 - $90

About The Position

The Digital Cloud Solution Architect is a customer-facing role at the intersection of technology, strategy, and customer success. The architect works with technical decision-makers to understand customer and industry needs, build credibility, influence technical outcomes, and help organizations realize value from Microsoft technology.

The role collaborates across Microsoft, partners, and support teams to address customer needs, remove technical blockers, and accelerate adoption of Microsoft Cloud and AI solutions. It contributes to demonstrations, design sessions, pilots, and proofs of concept, and helps customers define success metrics, adoption plans, and business outcomes. The architect also develops technical expertise, shares insights with the broader technical community, and helps customers use Microsoft skilling and readiness programs.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field and 2+ years of experience in technical architecture, technical consulting, design and implementation, and/or technical sales; or relevant Microsoft or competitive-platform certifications and 1+ year of that experience; or 3+ years of that experience; or equivalent experience.

Nice To Haves

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field and 5+ years of experience in technical architecture, consulting, design and implementation, and/or sales, or equivalent experience.
• 2+ years of experience with cloud-based solution designs, migrations, and technology management.

Responsibilities

• Apply methodology and governance to minimize business and technical risks and support quality assurance in solution design and delivery.
• Propose viable solutions based on specific technical products, explain complex concepts, and demonstrate solution capabilities through customer or partner design sessions.
• Contribute to pilots and proofs of concept to validate proposed architecture designs.
• Identify and address technical blockers for selected products, including configuration changes and sample coding, and route non-technical issues to the appropriate party.
• Represent the Voice of the Customer by sharing feedback, blockers, insights, and resources across communities.
• Execute engagement milestones in line with the rhythm of business, identify optimization opportunities, and bring insights that support success of Microsoft cloud solutions.
• Identify new workloads based on customer financial value and collaborate with sales teams or partners to drive engagements.
• Lead strategic discussions connecting Microsoft cloud solutions with partner, customer business, and IT objectives; explain technical planning, customer gains, and liabilities.
• Build aligned customer timelines with sponsors and establish success measures across people, process, and technology, including customer financial priorities.
• Engage customer technical decision-makers, proactively anticipate needs and issues, and use customer, industry, competitive, and compliance insights to support digital transformation.
• Engage internal resources to help overcome technical blockers and drive technical discussions that secure wins for core technologies.
• Use customer context and solution expertise to build credibility, improve customer interactions through feedback, and develop technical and industry knowledge.
• Share competitive insights with colleagues and escalate or resolve competitive situations to inform compete strategies.
• Collaborate with team members to monitor customer usage of prioritized Microsoft solutions and identify opportunities to promote adoption.
• Use and oversee demonstrations of Microsoft product solutions, including architecture design and proof-of-concept sessions; leverage partner and customer teams to validate capabilities and integration.
• Review partner demonstrations and provide feedback to ensure alignment with Microsoft standards.
• Collaborate with partners in sell-with scenarios to carry out technical engagement activities.
• Use technical and professional readiness materials to expand domain knowledge and practice digital transformation sales methodologies.
• Ensure customer technical teams know about and use available skilling programs; support group training and one-to-many events for customers and colleagues.
• Initiate, plan, and ensure delivery of cloud training programs for customer technical teams based on current and future needs.
• Share technical and strategic insights with team members and provide architecture thought leadership.
• Participate in Microsoft and external architect communities, community calls, sessions, hackathons, conferences, seminars, and technical meetups, and share learnings internally.

Benefits

• Certain roles may be eligible for benefits and other compensation; details are available through the linked Microsoft benefits and pay information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level