Digital Client Advisor

Saks•Palo Alto, CA

About The Position

The Digital Client Advisor is client-focused, takes initiative to resolve problems, seeks out responsibilities, and follows through on projects and tasks. The role requires strong organizational skills and attention to detail. The advisor supports client relationships and needs when a consultant is unavailable, serving as a liaison between the client and consultant. The position is with Neiman Marcus, part of Exemplar Luxury Group, and offers work in a dynamic, fast-paced environment with career advancement opportunities across retail, distribution, digital, and corporate functions.

Requirements

  • Retail experience is required.
  • Available to work a flexible schedule that can include nights and weekends.
  • Demonstrate a professional and polished demeanor, confidence, and a positive attitude.
  • Interact professionally and respectfully with people.
  • Strong organizational skills and attention to detail.
  • Computer literate and systems savvy.
  • Take initiative to resolve problems and follow through on projects and tasks.

Responsibilities

  • Continue client relationships and address client needs when the consultant is unavailable.
  • Act as a liaison between clients and consultants.
  • Manage time effectively and prioritize daily tasks.
  • Handle ad hoc responsibilities as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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