Digital Center Manager

Smurfit Westrock•Duluth, GA
•Onsite

About The Position

The Digital Center Manager is responsible for leading the day to day operations of the Digital Center and overseeing employees who produce press ready files for Smurfit WestRock Consumer Packaging plants. This role provides direct leadership, coaching, performance management, and employee development while ensuring work is completed safely, accurately, consistently, and on schedule. The manager will collaborate with employees, plants, customers, and vendors involved in the prepress process to manage priorities, resolve issues, and maintain service and quality expectations. In addition, the Digital Center Manager will support prepress activities across the Consumer Packaging division to promote consistent processes and output. The role will also partner with the Senior Manager, Technical Service Support, and the Divisional CTP Manager in evaluating and implementing long-term improvements related to software, equipment, workflows, and departmental capabilities.

Requirements

  • 5+ years of experience in packaging prepress
  • Ability to manage and supervise a prepress staff
  • Ability to manage a daily production environment and balance that with long term projects
  • Effective with direct customer communication
  • Ability to meet tight deadlines and work well under pressure
  • Organized and detail-oriented
  • Work well independently and in a team environment with a positive attitude
  • Familiarity with requirements of national accounts
  • Understand the importance of Brand Integrity and how to maintain it through the printing process.
  • Advanced knowledge of color management and press curves
  • Proficient in a Mac environment with standard desktop applications, primarily Illustrator and Photoshop.
  • Knowledge of high-end prepress workflow systems (Prinergy, Esko Automation Engine)
  • Knowledge of printing terminology and practices
  • Must understand 4+ color process printing techniques, trapping, extended gamut, and spot color separations
  • Working knowledge of offset and flexo package printing
  • Knowledge of specialized printing, finishing, coating, foil, embossing, barcode, and variable data applications used in consumer packaging production.
  • Excellent written and verbal communication skills
  • Excellent problem-solving skills

Responsibilities

  • Provides leadership and direction for all prepress, proofing, and platemaking operations within the Digital Center.
  • Partners with the Senior Manager, Technical Service Support, to support the strategic direction of prepress operations across the Folding Division.
  • Collaborates with the Divisional CTP Manager to develop, standardize, and implement prepress processes and workflows across plant locations.
  • Leads and develops Digital Center employees while overseeing the department’s activities and delivery of prepress support to the Consumer Packaging division.
  • Leads the investigation and resolution of print quality issues in collaboration with plant teams and other key stakeholders.
  • Drives continuous improvement, standardization, and ongoing support of prepress workflows to improve quality, consistency, and operational performance.

Benefits

  • Comprehensive training with numerous learning and development opportunities.
  • Competitive salary reflecting skills, competencies, and potential.
  • Medical, dental, and vision coverage options starting on your first day.
  • Health Savings Account (HSA) with company contributions and flexible spending account (FSA) options.
  • 401(k) retirement plan with company match and automatic contributions to support your long-term financial goals.
  • Company-paid life insurance and disability coverage for financial protection.
  • Mental health support and wellness programs designed to promote overall well-being.
  • Generous paid time off, including company holidays, vacation, and paid parental leave.
  • Tuition reimbursement and ongoing learning and development opportunities.
  • Additional voluntary benefits such as legal services, identity protection, pet insurance, and more.
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