Account Manager - Home Center Analytics & Digital Commerce

VELUX•Fort Mill, SC

1d•$5,706 - $7,132•Hybrid

About The Position

In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air. The VELUX Group is an international, family-owned business with strong financial roots and each year we are able to create real impact by reinvesting in society, our employees and planet through our foundations. Alongside the rest of our values, “courage” and “mutual respect” define our actions every day and how we wish to contribute to the world. VELUX is looking for a Account Manager, Home Center Analytics & Digital Commerce to support the growth and performance of its Home Center and National Account businesses. This role combines sales analytics, e-commerce, and retail account support, working closely with major retail partners, including The Home Depot and Lowe’s, as well as internal teams across the business. The position is ideal for a commercially minded, analytical professional who enjoys working with data, building relationships, and finding practical ways to improve business performance. From understanding sales trends and supporting online initiatives to improving product assortment and retail execution, the role offers a broad view of how VELUX works with its national account customers. This position is based in Fort Mill, South Carolina, with a hybrid remote arrangement requiring weekly office visits. Occasional travel is required.

Requirements

Bachelor’s degree
Strong analytical skills
Strong organizational skills
Strong communication skills
Proficient in Microsoft Excel
Proficient in Microsoft PowerPoint
Ability to analyze large volumes of data
Ability to communicate findings clearly
Ability to prepare effective presentations
Strong problem-solving skills
Sound judgment
Attention to detail
Ability to manage multiple priorities
Collaborative
Professional
Comfortable working with both internal stakeholders and external retail partners

Nice To Haves

One to three years of sales experience
Experience working with national accounts
Experience working with mass-merchandise retailers
Experience working with e-commerce businesses
Experience with SAP
Experience with Business Warehouse

Responsibilities

Develop and maintain sales reports, analyze point-of-sale data, and prepare business insights to support management decisions and account planning.
Identify sales trends, evaluate key performance indicators, research business drivers, and prepare presentations for customer meetings and annual account reviews.
Support VELUX’s e-commerce business with national accounts, including coordinating online product content and marketing copy, supporting system integration, monitoring online sales performance, and working with internal teams to maintain an effective online customer experience.
Support promotional planning and analysis across The Home Depot and other national account customers.
Work closely with the National Account Manager to maintain productive customer relationships and support day-to-day account activities.
Participate in The Home Depot meetings, maintain stock recommendation templates, analyze product assortment by market, and coordinate updates to Home Depot’s Design Builder and Lowe’s CMC/Paradigm special-order systems.
Support store resets and space planning.
Maintain customer agreements.
Manage the Store Maintenance Report (SMR) database used by the field sales team.
Understand the VELUX supply chain and the relationship between product availability, retail execution, and sales performance.