Digital Business Operations Intern - Summer 2027 - Franklin, TN

Nissan Motor Corporation • Franklin, TN

13d • Onsite

About The Position

Nissan is seeking an IT Operations Analytics Intern to join its team in Franklin, Tennessee for a 12-week summer program. The team bridges technology and business through operational excellence, ensuring critical systems and services support business objectives efficiently and effectively. The intern will gain hands-on experience with IT operations, service management, and performance analytics while working with experienced professionals on continuous improvement initiatives.

Requirements

• Currently enrolled in an undergraduate degree program in Computer Science, Information Systems, Computer Engineering, Engineering, or a related field.
• Entering the Junior or Senior year at the start of the upcoming academic term.
• Strong analytical and problem-solving skills.
• Interest in IT operations, system administration, service management, or technology support.
• Ability to interpret data, identify trends, and provide actionable recommendations.
• Strong verbal and written communication skills.
• Ability to manage multiple assignments and work effectively in a collaborative environment.
• GPA of 3.0 or above; candidates must provide an official or unofficial transcript for verification.
• Ability to perform work onsite in Franklin, TN.
• Legally authorized to work in the United States and able to provide proof of employment eligibility at hire.

Nice To Haves

• Familiarity with ServiceNow or other IT service management platforms.
• Knowledge of ITIL concepts and operational performance metrics.
• Experience with data visualization, reporting, or dashboard development.
• Exposure to system administration, infrastructure support, or IT operations.
• Interest in technology operations, process improvement, and business analytics.

Responsibilities

• Create and maintain ServiceNow dashboards to measure operational performance from an ITIL perspective.
• Analyze operational data and key performance metrics to identify trends, risks, and improvement opportunities.
• Present dashboard results and operational insights to team members and business stakeholders.
• Develop recommendations to improve service delivery, operational efficiency, and overall performance.
• Collaborate with cross-functional teams to support operational excellence initiatives and process improvements.
• Participate in internship program activities, networking events, and professional development opportunities.

Benefits

• Business Synergy Teams (ERGs) and opportunities to build relationships with employees from similar and diverse backgrounds.
• Professional training and development through seminars, learning platforms, innovation offerings, and leadership training.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern