Digital Business Consultant

OLG • Toronto, ON

1d • CA$78,400 - CA$117,600 • Onsite

About The Position

We are ready to take this game to the next level and need someone passionate to support the team and Product Owner by supporting development of strategies and acting as a change agent for development of solutions and the application of technology. The successful individual questions assumptions and requirements, assesses needs, finds gaps, and works closely with subject matter experts. The role gathers and analyzes artefacts to help the Product Owners deliver products (and other initiatives) in alignment with the Gaming Division’s strategic goals. The role also supports the product roll-out plan and post-implementation success measurements (i.e., KPIs) to inform future products.

Requirements

• Bachelor’s degree or equivalent formal academic training in business and system analysis methods and processes
• Minimum three years of experience as a Business Analyst or in a similar role in a medium-sized organization
• Previous business analyst/system analyst experience with digital teams preferred.
• Experience in test planning, execution, and defect resolution.
• Prior experience with Agile system of work and defect tracking system (example: Kanbanize and JIRA).
• Competence in conducting various types of independent analysis including skills in data collection, cleaning, and analysis and the ability to extract/ present insights and findings.
• Ability to communicate complex messages and trade-offs clearly to senior stakeholders.
• Management of testing activities using an Application Life Cycle Management Tool.
• Development and maintenance of business analysis artifacts (e.g., business requirements, requirements traceability matrix, user stories, epics, use cases, edge cases, etc.)
• Ability to make real-time decisions and produce high quality output under strict and accelerated timelines with demonstrated 80/20 approach to structure and solution.
• Demonstrated ability to perform business and system analysis tasks throughout the software development lifecycle from discovery through to production deployment and ongoing operations.

Nice To Haves

• If you bring relevant skills and a willingness to learn, we encourage you to apply—even if you don’t meet every listed qualification.

Responsibilities

• Build and maintain partnerships with business and technology stakeholders; lead stakeholder analysis and requirements sessions to define business needs, workflows, and system functionality.
• Create and manage business and systems analysis artifacts throughout the product lifecycle, from inception to ongoing support.
• Identify risks, constraints, and dependencies; support development of rollout plans and risk mitigation strategies for successful implementation.
• Assist Product Owners in understanding full solution costs, including vendor engagement and internal resource estimates.
• Define business goals, outcomes, KPIs, and acceptance criteria; track metrics to monitor system health and performance.
• Break down development work into epics, features, and stories in tools like Kanbanize or JIRA; collaborate on testing and UAT plans to ensure quality delivery.
• Act as a flexible resource, going hands on during test phases to ensure an outstanding player experience.

Benefits

• Eligible employees and dependents have access to comprehensive, employer-paid group benefits coverage (permanent employees only).
• Participation in a highly desirable defined benefit pension plan.
• Participation in a performance-based incentive plan that recognizes organizational and individual achievements (permanent employees only).
• Competitive paid time-off provisions to support work-life balance and well-being.
• Become your best self with access to new opportunities and personalized support programs.
• 24/7 access to robust online learning programs.
• Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level