Digital Asset Manager

Woolpert

2d•$75,400 - $94,300

About The Position

Woolpert is hiring a Digital Asset Manager to join its Proposals Team. Reporting to the Director of Proposals, this position is the primary administrator and day-to-day owner of Woolpert’s digital asset management (DAM) platform. The role oversees asset intake, metadata and taxonomy standards, permissions, digital rights documentation, integrations, reporting, and user enablement. The Digital Asset Manager develops, applies, and improves governance standards, taxonomies, and workflows to keep project imagery, graphics, video, presentations, resumes, and marketing content accurate, organized, and easy to find and reuse across the firm. The work is complex and important to the organization and is performed with minimal supervision and wide latitude for independent judgment. The role also resolves cross-system issues, partners with vendors and system owners, and assists less-experienced team members. The position may require business travel up to 5% of the time. Woolpert is unable to provide visa sponsorship; applicants must already have work authorization in the country where the job is located.

Requirements

At least 5 years of experience in digital asset management, content or knowledge management, records/library services, or a comparable enterprise information system.
Experience developing and applying metadata, taxonomy, or cataloging standards to digital content.
Experience administering or serving as a primary user of an enterprise DAM, content management, or knowledge management platform.
Advanced knowledge of digital asset management concepts, including metadata, taxonomies, controlled vocabularies, file formats, and asset lifecycle practices.
Ability to develop, document, and enforce governance standards, procedures, and workflows.
Strong attention to detail and organizational skills when handling high volumes of content.
Ability to independently diagnose and resolve complex system, workflow, and user issues, including cross-system problems.
Effective written and verbal communication skills, including the ability to train, advise, and influence nontechnical users and stakeholders.
Ability to manage multiple priorities and collaborate across teams with minimal supervision.
Ability to analyze usage and adoption data and translate findings into actionable recommendations.
Proficiency with Microsoft Office applications.
Must be able to travel up to 5% of the time for business purposes.
Must already possess work authorization in the country where the job is located; visa sponsorship is not available.

Nice To Haves

Associate's degree or higher in library science, information science, information management, digital media, archives, communications, marketing technology, or a related field.
7 or more years of experience administering a digital asset management, content management, or knowledge management platform.
Experience leading system integrations, APIs, marketing technology, proposal technology, or AI-enabled content workflows.
Experience in an architecture, engineering, geospatial, consulting, or other professional-services environment.
Experience developing training programs and supporting enterprise users at scale.
Experience supporting DAM migrations or post-acquisition content integrations.
DAM, taxonomy, metadata, or information governance training or certification.
Knowledge of copyright, licensing, permissions, and digital rights management practices.
Familiarity with information architecture and data-quality management concepts.
Familiarity with documentation and metadata requirements for AI-generated and AI-edited assets.

Responsibilities

Administer and maintain the DAM platform end to end, including configuration, asset intake, cataloging, permissions, distribution, retention, and archival, and resolve issues with limited oversight.
Develop, document, and maintain project-level and asset-level metadata standards, taxonomies, controlled vocabularies, and naming conventions, and lead periodic reviews.
Establish and apply quality-review criteria for incoming assets, evaluating completeness, duplication, and compliance, and confirm required metadata and usage information are captured before publication.
Plan and conduct audits of asset collections to identify, correct, retire, or archive inaccurate, duplicate, or obsolete assets, and recommend corrective actions to content owners.
Lead the ingestion, normalization, and rationalization of legacy or acquired asset collections, coordinating timelines and requirements with contributing teams.
Define and enforce distinctions among working files, final approved assets, restricted materials, and archival records.
Maintain rights-related metadata and supporting documentation, including copyright, licensing, permissions, usage restrictions, and image credits, and partner with Legal and Communications on higher-risk usage questions.
Oversee the accuracy of employee profiles, headshots, project experience, and resume-related content maintained in or supplied to the DAM, working with data owners to resolve gaps.
Monitor and troubleshoot data flows between the DAM and connected enterprise, proposal, and content-management systems, and serve as a day-to-day contact with system owners and vendors on configuration, defects, and enhancements.
Diagnose and resolve complex user, system, and workflow issues, escalating matters that require enterprise-level decisions or contractual action.
Design and deliver user training, and create and maintain user guides, workflow documentation, and quick-reference materials.
Provide expert user support and guidance on search, metadata, permissions, rights, and asset-distribution practices.
Analyze and report on DAM adoption, asset usage, data completeness, and search activity, and make recommendations to improve reuse and content quality.
Recommend and implement approved improvements to taxonomy, configuration, documentation, training, and workflows, and evaluate new capabilities for fit.
Assist and provide work direction to less-experienced team members, contractors, or contributors supporting the DAM.
Perform other duties as assigned.

Benefits

Freedom to Work program, allowing employees to set their schedule and location as appropriate.
Opportunity to become an owner of the firm through the Principal program.
Flexible paid time off/vacation.
Career development and learning and growth opportunities.
Health, life, vision, and dental insurance.
Paid sick time.
Retirement plan.
Fitness reimbursement.
Pet insurance.
Identity protection.
Technology stipend.
Employee assistance program.
Competitive pay.