Digital Twin & Asset Data Manager

Reconstruct • Chicago, IL

3d • Onsite

About The Position

The Digital Twin & Asset Data Manager leads the end-to-end process of turning 360° imagery and video walkthroughs into accurate, customer-ready floor plans, digital twins, and asset data. This hands-on leadership role owns final deliverables, establishes quality standards, optimizes workflows, and manages a small team of specialists and interns. The manager remains directly involved in production work, including assessing capture readiness, diagnosing registration and alignment issues, and verifying scale, coordinates, and asset placement.

The role partners with Operations and Engineering to improve and automate quality assurance, and works with customer-facing teams to ensure delivered work matches customer expectations. It also oversees project capacity and scheduling, tracks operational performance, and serves as a technical contact for customers, particularly in healthcare facilities and construction. The position is based in Chicago and requires working in the office five days per week, with occasional travel to customer sites throughout the United States.

Requirements

• Experience in reality capture, digital twin production, VDC/BIM, surveying, GIS, or a closely related spatial data field.
• Track record of building and/or improving quality assurance processes, standard operating procedures, and operational metrics.
• Strong written and verbal communication skills, including the ability to document standards clearly and explain technical issues to non-technical customers and stakeholders.
• Comfort operating in a fast-moving, growth-stage environment where processes are being established.
• Ability to work in-office five days per week and travel occasionally to customer sites throughout the United States.

Nice To Haves

• Experience with healthcare facilities, construction, or facilities management clients.
• Proficiency with point cloud and CAD/BIM tools such as Autodesk ReCap, Revit, AutoCAD, Leica Cyclone, NavVis, or Matterport.
• Scripting experience, such as Python, for automating spatial data workflows.
• Experience working alongside software or computer vision teams to automate processes.

Responsibilities

• Own final deliverables for operations, facilities, and compliance customers in healthcare and construction.
• Define and maintain accuracy and quality standards, including tolerances, acceptance criteria, escalation paths, and supporting documentation.
• Hire, train, and manage operations interns and reality capture staff.
• Track throughput, turnaround time, rework rates, and accuracy metrics; report results to leadership and use them to drive process improvements.
• Partner with Engineering and Operations to prioritize improvements, automate quality assurance steps, and feed learnings back into the platform.
• Serve as the technical point of contact for customers on capture requirements, deliverable specifications, and accuracy questions, particularly for healthcare facility and construction clients.
• Plan capacity and scheduling across concurrent customer projects, including coordination with field capture teams.
• Assess whether captures are fit for production, diagnose registration and alignment issues, and verify scale, coordinates, and asset placement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed