Digital Twin & Asset Data Manager

Reconstruct • Chicago, IL

1d • Onsite

About The Position

The Digital Twin & Asset Data Manager leads the company’s final customer deliverables, owning the end-to-end process that turns 360° imagery and video walkthroughs into accurate, customer-ready floor plans, digital twins, and asset data. The role sets quality standards, optimizes workflows, and takes ownership of the finished product. It is a hands-on leadership position managing a small team of specialists and interns while remaining fluent in the technical work, including diagnosing registration and alignment issues, assessing whether captures are production-ready, and verifying scale, coordinates, and asset placement.

The manager works closely with the VP of Operations and Engineering to automate recurring quality assurance steps, and with customer-facing teams to align promises with delivered work. The role reports to the VP of Operations and leads a growing team responsible for core company deliverables, collaborating with Operations, Engineering, and Go-To-Market teams. The work supports healthcare and construction customers with accurate spatial data for asset tracking, life-safety compliance, defect detection, and space management.

The position is based in Chicago and requires working in the office five days per week, with occasional travel to customer sites throughout the United States.

Requirements

• Experience in reality capture, digital twin production, VDC/BIM, surveying, GIS, or a closely related spatial data field.
• Track record of building and/or improving quality assurance processes, standard operating procedures, and operational metrics.
• Strong written and verbal communication skills, including the ability to document standards clearly and explain technical issues to non-technical customers and stakeholders.
• Comfort operating in a fast-moving, growth-stage environment where processes are being established.
• Ability to work in-office five days per week and travel occasionally to customer sites throughout the United States.

Nice To Haves

• Experience with healthcare facilities, construction, or facilities management clients.
• Proficiency with point cloud and CAD/BIM tools such as Autodesk ReCap, Revit, AutoCAD, Leica Cyclone, NavVis, or Matterport.
• Scripting experience, such as Python, for automating spatial data workflows.
• Experience working alongside software or computer vision teams to automate processes.

Responsibilities

• Own final deliverables for operations, facility, and compliance customers in healthcare and construction.
• Define and maintain accuracy and quality standards, including tolerances, acceptance criteria, escalation paths, and supporting documentation.
• Hire, train, and manage operations interns and reality capture staff.
• Track throughput, turnaround time, rework rates, and accuracy metrics; report these metrics to leadership and use them to drive process improvements.
• Partner with Engineering and Operations to prioritize improvements, automate quality assurance steps, and feed learnings back into the platform.
• Serve as the technical point of contact for customers on capture requirements, deliverable specifications, and accuracy questions, particularly for healthcare facility and construction clients.
• Plan capacity and scheduling across concurrent customer projects, including coordinating with field capture teams.
• Diagnose registration and alignment issues, assess capture readiness for production, and verify scale, coordinates, and asset placement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed