Digital Analytics & Reporting Analyst

Knitwell Group • New York, NY

1d • $60,000 - $65,000 • Hybrid

About The Position

The Digital Analytics & Reporting Analyst turns digital data into insights that shape the customer experience at AnnTaylor.com and LOFT.com. This entry-level role uses Adobe Analytics, Contentsquare, Excel, and SQL to uncover customer behavior, assess marketing and merchandising performance, and recommend opportunities to improve engagement and conversion. The analyst gains hands-on experience, partners with teams across the business, and translates analysis into action.

The position works 3–4 days per week in the company’s New York City office. Applicants must be authorized to work for any U.S. employer without sponsorship; sponsorship is not provided.

Requirements

• Bachelor’s degree.
• Curiosity about customer behavior and enthusiasm for turning data into business insights.
• Familiarity with Adobe Analytics, Google Analytics, Contentsquare, or similar platforms.
• Strong Excel skills, including formulas, lookup functions, and pivot tables.
• Clear communication, thoughtful problem-solving, and the ability to tell stories with data.
• Must be authorized to work for any employer in the United States without sponsorship.

Nice To Haves

• A quantitative field of study is a plus.
• Up to one year of experience in digital, web, mobile, or ecommerce analytics is preferred.

Responsibilities

• Uncover opportunities to improve the digital customer experience and increase conversion.
• Create reporting on marketing, merchandising, funnel, and engagement performance.
• Build and enhance Excel reports and dashboards to support faster, smarter decisions.
• Explore digital and customer data using Adobe Analytics, Contentsquare, Excel, and SQL.
• Share clear, actionable recommendations with Digital Analytics and cross-functional partners.

Benefits

• Merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
• Individual development support and career mobility opportunities within the family of brands.
• Local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities supporting communities.
• Medical, dental, and vision insurance.
• 401(k).
• Employee Assistance Program (EAP).
• Paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level