Dietetic Technician

University of Arkansas • Little Rock, AR

1d

About The Position

The Dietetic Technician Level I supports daily patient food service routines to ensure patients receive meals on time and in accordance with physician orders, dietary restrictions, food allergens, and patient preferences. The role assists with planning and implementing nutritional programs and services in the hospital and is considered Essential Personnel. The position requires availability during inclement weather and for rotating weekends and holidays. Benefits eligibility is listed as No.

Requirements

• High school diploma or GED.
• Two years of customer service experience.
• Ability to work during inclement weather.
• Ability to work rotating weekends and holidays.
• Team-oriented approach and strong customer service skills.

Nice To Haves

• Experience in a food service or patient care setting.

Responsibilities

• Assist patients and ensure they receive meals and nourishment in accordance with current diet orders and food allergens.
• Proactively seek food orders from patients who have not contacted the call center, may have difficulty speaking, hearing, or seeing, or may need language assistance.
• Take food orders promptly and accurately at the bedside using iPads, within the constraints of the diet order.
• Enter selections in the electronic meal-selection system using room service assist and house-selection criteria.
• Update and record patient information from the electronic medical record; correct menu choices based on meal patterns, allergies, and preferences; and alert Lead Room Service Ambassadors or Supervisors to issues.
• Serve trays promptly according to departmental policies and procedures.
• Use two patient identifiers to accurately match patients with their trays.
• Assess and troubleshoot issues at the point of service that may affect patient satisfaction.
• Respond to patient requests by communicating with appropriate staff.
• Retrieve trays from assigned patient units after meals.
• Prepare beverages according to thickened-liquid policies when required.
• Stock coolers, freezers, and dry-storage items in the patient food area.
• Store supplies and food according to department standards, including FIFO, temperature, and labeling requirements.
• Follow the cleaning checklist and maintain a clean, organized work area.
• Greet customers courteously, identify themselves by name and department, maintain eye contact, and offer assistance.
• Model appropriate behavior by taking initiative to cross-train and assist others, demonstrating flexibility, and maintaining a customer-service focus.
• Demonstrate integrity, compassion, respect, and a positive attitude toward coworkers, patients, visitors, and UAMS staff regardless of protected or personal characteristics.
• Perform other duties assigned by management.

Benefits

• Medical, dental, and vision plans are available for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED