Dietetic Assistant

WVU Medicine

8d•Onsite

About The Position

The Dietetic Assistant performs a variety of fundamental food service duties, which may include patient tray-line meal assembly, dish room, utilities such as floors and trash, cafeteria service, and cold food production. The role works as part of a team to provide high-quality food and service to patients and customers. The primary assignment is third-shift Ruby Cafeteria relief, with assignments in all areas of Ruby Cafeteria daily operations and, as needed, relief assignments in Nutrition Department positions based on training and certification in hospital and department standards. The position involves fast-paced customer service, direct customer orders, and multitasking. The employee must hold a valid Monongalia County Health Department Food Service Worker Permit (FSWP) before starting, or obtain a temporary permit by the first Wednesday of employment and a permanent permit within one month of the start date at the next available class. A valid MCHD FSWP must be maintained throughout employment. Before obtaining a temporary permit, the employee may not handle exposed food or food-contact surfaces, equipment, or utensils, but may be trained on tray delivery and complete general department orientation. Hours vary by assignment: early shift is 8:00 p.m.–4:30 a.m. and late shift is 12:00 a.m.–8:30 a.m. The position is scheduled for 40 hours weekly and includes alternating weekend and holiday shifts.

Requirements

Must have a valid Monongalia County Health Department Food Service Worker Permit before starting, or obtain a temporary permit no later than the first Wednesday of employment and a permanent permit within one month of the start date at the next available class.
Must maintain a valid Monongalia County Health Department Food Service Worker Permit throughout employment.
Until a temporary Food Service Worker Permit is obtained, may not handle exposed food or any food-contact surface, equipment, or utensil.
Ability to lift up to 50 pounds and pull a fully loaded patient meal cart of approximately 250 pounds.
Ability to stand for the entire shift.
Ability to work effectively in a noisy setting and under deadline pressure.
Ability to work in areas that may be hot, cold, and/or wet.
Ability to understand written and oral communication.
Ability to provide customer service and work in a fast-paced environment involving direct customer orders and multitasking.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Prepare assigned work areas for operation.
Prepare sanitizer solution and wiping cloths, maintain sanitizer strength, and replace the solution as needed.
Set up, restock, clean, and organize assigned areas, maintaining a clean and orderly appearance throughout the shift.
Gather utensils according to correct portions.
Produce and maintain quality food and beverage products, preparing attractive foods with quality ingredients.
Prepare products promptly and in fresh batches throughout service without producing excess.
Use leftovers according to the first-in, first-out method.
Follow the menu cycle and standardized recipes.
Portion food correctly.
Provide quality service to support customer and patient satisfaction.
Greet customers, take orders politely, and serve them efficiently while remaining focused on the customer.
Know food ingredients and allergens, and consult a cook or manager when unsure.
Address customer complaints professionally and seek management assistance when needed.
Remove trash from service areas promptly and clean spills promptly, posting appropriate caution signage.
Keep work areas clean, uncluttered, attractive, orderly, and appropriately merchandised, including informative displays, garnishes, signage, labels, and price stickers in retail areas.
Follow departmental sanitation, safety, and quality-control guidelines.
Use cleaning chemicals properly.
Record refrigerator, dish-machine, and other equipment temperatures as assigned.
Notify facilities and management about malfunctioning equipment.
Operate, clean, and store equipment properly in assigned areas.
Clean and sanitize work surfaces throughout the scheduled shift.
Store and label food items and chemicals properly.
Work assigned Ruby Cafeteria areas and provide relief coverage in Nutrition Department positions as needed.
Work alternating weekend and holiday shifts.