Dietetic Assistant-29

WVU Medicine

8d•Onsite

About The Position

The Dietetic Assistant performs fundamental food service duties in patient meal assembly, dish room, utilities, cafeteria service, and cold food production. The employee works as part of a team to provide high-quality food and service to patients and customers. The primary assignment is Ruby Cafeteria PM Dietetic Assistant Relief, with relief assignments in Nutrition Departments as directed by management. Duties may cover all areas of Ruby Cafeteria daily operations and may change according to training, certification, and departmental needs. The role requires exceptional customer service in a fast-paced, direct-order, multitasking environment. This relief role’s pay varies according to the assigned task. A valid Monongalia County Health Department Food Service Worker Permit (FSWP) is required throughout employment. Employees must have a valid permit before starting, or obtain a temporary permit no later than the first Wednesday of employment and a permanent permit within one month of the start date, at the next available class. Until the temporary permit is obtained, the employee may not handle exposed food or food-contact surfaces, equipment, or utensils, but may be trained on tray delivery and complete general department orientation. The position is scheduled for 40 hours per week. Hours vary, generally from 10:00 a.m.–6:30 p.m., with assignments as late as 12:00 p.m.–8:30 p.m. The role includes alternating weekend and holiday shifts. The work may take place in noisy, deadline-driven conditions and in areas that are hot, cold, or wet; some assignments involve customer interaction and cleaning and dishwashing chemicals.

Requirements

Must hold a valid Monongalia County Health Department Food Service Worker Permit throughout employment; alternatively, obtain a temporary permit no later than the first Wednesday of employment and a permanent permit within one month of the start date at the next available class.
Until a temporary Food Service Worker Permit is obtained, must not handle exposed food or any food-contact surface, equipment, or utensil.
Ability to lift up to 50 pounds and pull a fully loaded patient meal cart weighing approximately 250 pounds.
Ability to stand for the entire shift.
Ability to work effectively in a noisy setting and under deadline pressures.
Ability to understand written and oral communication.
Must work alternating weekend and holiday shifts.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Prepare assigned work areas for operation.
Prepare and maintain sanitizing solution, changing it as needed and maintaining appropriate strength throughout the shift.
Set up, restock, clean, and organize the assigned area, maintaining a clean and orderly appearance.
Gather utensils according to correct portions.
Produce and maintain quality food and beverage products, preparing attractive foods with quality ingredients.
Prepare products promptly and keep them fresh during service without producing excess, using batch production.
Use leftovers according to the first-in, first-out method.
Follow the menu cycle and standardized recipes.
Portion food correctly.
Provide quality service to support customer and patient satisfaction.
Greet customers, take orders politely, and serve them efficiently while remaining attentive to customer service.
Know food ingredients and allergens and consult a cook or manager when unsure.
Respond to customer complaints professionally and seek management assistance when needed.
Remove trash from service areas promptly and clean spills promptly, posting appropriate caution signage.
Maintain attractive, clean, uncluttered, and orderly work areas, displays, garnishes, signage, labels, and price stickers as applicable.
Follow departmental sanitation, safety, and quality-control guidelines and use cleaning chemicals properly.
Document refrigerator, dish machine, and other equipment temperatures as assigned.
Report malfunctioning equipment to facilities and management.
Operate, clean, and store assigned equipment properly.
Clean and sanitize work surfaces throughout the scheduled shift.
Store and label food items and chemicals properly.
Work assigned cafeteria and Nutrition Department relief duties, including all areas of Ruby Cafeteria daily operations as needed.