Dietary Manager

Regency New Berlin•New Berlin, WI

About The Position

The Dietary Manager is responsible for providing residents with quality, affordable meals in a warm, friendly environment while increasing the profitability of Capri Dining Services, LLC. This hands-on management position directly oversees all aspects of culinary services provided to residents. The manager plans menus and food utilization, fulfills residents’ dietary restrictions, monitors food quality and costs, and manages budgets and staff. The role also ensures a clean, orderly, and safe dining environment; compliance with state health and safety regulations; timely reporting; and responsive service to residents and the community. On-call and emergency duties are included.

Requirements

  • Bachelor’s degree in food service management or a related field, or an equivalent combination of education, certification, and experience.
  • At least four years of progressively responsible experience in a food service operation, including at least two years of supervisory experience.
  • ServSafe certification, or obtain certification within one year of employment.
  • Knowledge of quality food service preparation and service techniques and standards.
  • Knowledge of state health and safety regulations and requirements.
  • Knowledge of supervisory practices and principles.
  • Ability to communicate effectively in writing and verbally.
  • Computer proficiency, including Microsoft Word and Excel, and other industry-related software.

Responsibilities

  • Plan and design menus that meet residents’ dietary restrictions and account for anticipated guest counts, nutritional value, palatability, popularity, and costs.
  • Review menus and recipes to determine food and overhead costs and set prices for menu items.
  • Monitor food preparation methods, portion sizes, garnishing, and presentation to ensure food is prepared and presented acceptably.
  • Monitor budgets, payroll records, and financial transactions to ensure expenditures are authorized and budgeted; manage the monthly budget to meet profit-and-loss goals and keep labor expenses aligned with costs and pricing objectives.
  • Recruit, train, schedule, and manage dietary aide and cook staff, including applying HR policies and procedures, maintaining employee files, and managing performance.
  • Ensure the restaurant, kitchen, and surrounding area are clean, orderly, and safe for residents, staff, and visitors.
  • Investigate and resolve complaints about food quality, service, or accommodations.
  • Arrange equipment maintenance and repairs, and coordinate services such as waste removal and pest control.
  • Complete daily, weekly, and monthly reports on time.
  • Ensure compliance with state health and safety regulations and prepare for inspections.
  • Schedule and receive food and beverage deliveries and verify product quality and quantity.
  • Provide outreach dining services for resident activities that promote well-being, independence, and quality of life.
  • Conduct community outreach to promote Dining Services outside Capri Communities’ property.
  • Accept on-call and emergency duties and responsibilities.
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