Dietary Manager

Healthcare Services Group•Woodfin, NC
•$50,000 - $55,000

About The Position

Healthcare Services Group (HCSG) is seeking a Dietary Manager, also described as a Food Service Director or Dining Services Director, to lead the dining department at a long-term care facility. The role oversees the food service program at a single site, ensuring high food quality, effective inventory management, food safety, and positive customer service. The manager follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide consistent, quality dining services. The role leads and supports the food service team, maintains operational records using HCSG software, and conducts staff training, quality control, and in-service sessions. The manager may perform dietary aide, cook, and dishwasher duties as needed. The position involves communicating with client managers, facility occupants, and administrators; maintaining sanitary conditions and safe practices; and promptly reporting equipment needs or malfunctions. Residency within the service area is required. The listed annual pay range is USD $50,000 to $55,000. HCSG lists benefits for employees including medical, dental, and vision coverage, free telemedicine, paid holidays and vacation, a 401(k), earned-wage access through PNC EarnedIt, financial wellness support, a prescription discount program, employee assistance programs, training and development, recognition programs, an employee stock purchase plan, and nationwide transfer opportunities. Benefits are not available in Arkansas.

Requirements

  • Strong written and verbal communication skills.
  • Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
  • Comply with COVID-19 vaccination policies.
  • Ability to lift and carry up to 50 pounds and push and pull up to 50 pounds.
  • Ability to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
  • Ability to work around food and cleaning products.
  • Basic computer skills, including maintaining records and completing reports such as web-based reports.
  • Residency within the service area is required.
  • Must obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
  • Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.

Nice To Haves

  • Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
  • Two years of experience in quantity food production or service and personnel supervision.
  • Certified Dietary Manager (CDM) certification, unless required by state or county law.
  • May be required to complete an approved sanitation and safety course.

Responsibilities

  • Oversee the food service program at a single site, including food quality, inventory management, food safety, and customer service.
  • Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
  • Lead and support the food service team in meeting quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
  • Conduct staff training, quality control, and in-service sessions.
  • Perform dietary aide, cook, and dishwasher duties as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff.
  • Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
  • Follow infection-control, universal-precaution, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance and punctuality, and complete tasks on time.
  • Represent HCSG through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package including medical, dental, and vision coverage
  • Free telemedicine services on Day 1
  • Paid holidays and vacation
  • 401(k)
  • Earned-wage access through PNC EarnedIt
  • Financial wellness support from PNC Workplace Banking
  • Free prescription discount program
  • Employee assistance programs
  • Training and development opportunities
  • Employee recognition programs
  • Employee stock purchase plan
  • Nationwide transfer opportunities
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