Dietary Manager

Healthcare Services Group, Inc.•Norfolk, VA
•$55,000 - $60,000

About The Position

Healthcare Services Group (HCSG) is hiring a Dietary Manager, also described as a Food Service Director or Dining Services Director, to lead the dining department at a long-term care facility. The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. The role follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide quality dining services. The manager leads and supports the food service team, maintains operational records and uses HCSG software, conducts training and quality-control activities, and helps perform food-service duties as needed. The position requires effective communication with facility occupants, administrators, and HCSG staff, and maintaining a sanitary and safe environment. The offered annual pay range is USD $55,000 to $60,000. Benefits listed include medical, dental, and vision coverage; free telemedicine on day one; paid holidays and vacation; a 401(k); and other employee programs and opportunities.

Requirements

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework, preferred.
  • Two years of experience in quantity food production or service and personnel supervision preferred.
  • Certified Dietary Manager (CDM) certification preferred or required by applicable state and county law.
  • Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
  • Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
  • Comply with COVID-19 vaccination policies.
  • Able to lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods.
  • Able to perform routine, repetitive tasks continuously.
  • Able to work around food and cleaning products.
  • Basic computer skills, including maintaining records and completing reports such as web-based reporting.
  • May be required to complete an approved sanitation and safety course.
  • Residency within the service area is required.

Nice To Haves

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework.
  • Two years of experience in quantity food production or service and personnel supervision.
  • Certified Dietary Manager (CDM) certification, unless required by state or county law.

Responsibilities

  • Oversee the food service program at a single site, ensuring food quality, inventory management, food safety, and customer service.
  • Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
  • Lead and support the food service team in meeting quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
  • Conduct staff training, quality control, and in-service sessions.
  • Perform dietary aide, cook, and dishwasher duties as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff.
  • Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
  • Follow infection-control, universal-precaution, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance and punctuality and complete tasks on time.
  • Represent HCSG positively through courteous and cooperative interactions with supervisors, coworkers, client staff, residents, and guests.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision benefits package.
  • Free telemedicine services beginning on day one.
  • Paid holidays and vacation.
  • 401(k).
  • PNC EarnedIt pay access.
  • Financial wellness support from PNC Workplace Banking.
  • Free prescription discount program.
  • Employee assistance programs.
  • Training and development opportunities.
  • Employee recognition programs.
  • Employee stock purchase plan.
  • Nationwide transfer opportunities.
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