Diesel Service Technician

Bedford CDJR•Bedford Hills, NY

21d

About The Position

The Diesel Service Technician performs maintenance, diagnostic, and repair work on diesel vehicles in accordance with dealership and factory standards. The role emphasizes customer satisfaction, efficient work, and ongoing improvement against customer satisfaction and production goals provided by the Service Manager. Technicians explain diagnoses and required repairs to service advisors and customers in non-technical terms, provide estimates for additional repairs, and keep current with changing automotive technology through training. The position also includes inspecting and testing new vehicles and documenting findings. The employer offers competitive compensation, medical coverage, a 401(k) program, paid vacation, training, and opportunities for growth in a professional work environment.

Requirements

Hold a valid driver's license and have a good driving record.
Be team-oriented, flexible, and focused on maintaining a high level of customer service.
Have working knowledge of shop equipment, such as wheel and tire equipment, alignment systems, diagnostic equipment, and air-conditioning equipment.
Be able to read and comprehend instructions and exercise good judgment.
Demonstrate strong communication skills, a professional appearance and work ethic, a positive high-energy attitude, and superior customer service skills.

Nice To Haves

Factory Diesel Certification is highly preferred; technicians with other factory certifications are also encouraged to apply.
Recent technical school graduates are welcome to discuss the opportunity.
Experience performing warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
A proven track record of achieving or exceeding goals.

Responsibilities

Perform maintenance and repair work on diesel vehicles efficiently and in accordance with dealership and factory standards.
Diagnose and repair vehicle systems, including engines, transmissions, electrical systems, steering, suspension, brakes, and air conditioning.
Provide labor and time estimates for additional repairs.
Explain diagnoses and required repairs to service advisors and customers in non-technical language.
Set goals for personal service improvement and monitor customer satisfaction and production results provided by the Service Manager.
Attend training to stay current with changing technical information and techniques.
Inspect and test new vehicles and record findings so necessary repairs can be made.
Perform warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.