Diesel Service Technician

Granger Chevrolet•Orange, TX

About The Position

The Diesel Service Technician performs maintenance, diagnostic, inspection, and repair work on diesel vehicles in accordance with dealership and/or factory standards. The role includes diagnosing and repairing vehicle systems such as engines, transmissions, electrical systems, steering, suspension, brakes, and air conditioning; inspecting and testing new vehicles; and recording findings so necessary repairs can be made. Technicians provide labor and time estimates for additional repairs and explain diagnoses and required repairs in non-technical language to service advisors and customers. Customer satisfaction is a central part of the role. The technician sets personal service-improvement goals and monitors progress against customer satisfaction and production metrics provided by the Service Manager. The position also requires ongoing technical learning to stay current with changing automotive technology. The employer offers training, competitive compensation, benefits, and opportunities for growth in a professional work environment.

Requirements

Experience performing warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
Valid driver's license and a good driving record.
Working knowledge of shop equipment, including wheel and tire equipment, alignment systems, diagnostic equipment, and air-conditioning equipment.
Ability to read and comprehend instructions.
Ability to exercise good judgment.
Strong communication skills.
Professional appearance and work ethic.
Team-oriented, flexible, and focused on maintaining high customer service.
Proven track record of achieving or exceeding goals.
Great attitude and high-energy personality.
Superior customer service skills.

Nice To Haves

Factory Diesel Certification is highly preferred.
Other factory-certified technicians are encouraged to apply.
Recent technical school graduates are welcome to discuss the opportunity.

Responsibilities

Perform maintenance and repair work on diesel vehicles according to repair orders and dealership and/or factory standards.
Diagnose and repair vehicle systems, including engines, transmissions, electrical systems, steering, suspension, braking, and air conditioning.
Provide labor and time estimates for additional repairs.
Explain diagnoses and required repairs to service advisors and customers in non-technical language.
Participate in formal training to stay current with changing automotive technology and techniques.
Inspect and test new vehicles and record findings so necessary repairs can be made.
Set personal service-improvement goals and monitor progress against customer satisfaction and production metrics provided by the Service Manager.
Maintain a high level of customer service and work in accordance with dealership expectations.