Diesel Service Technician

RWC Group • Everett, WA

5d

About The Position

RWC Group is a family-owned company committed to the long-term development of its employees. The company offers paid training and mentorship to technicians at every experience level, with an emphasis on ongoing improvement. The Diesel Service Technician provides technical service and repairs to vehicles and equipment, follows safety and manufacturer procedures, and works to support customer satisfaction and service-team production objectives.

Requirements

• At least 1 year of fleet or dealership experience.
• High school diploma or equivalent.
• Strong dedication to customers and the service team.
• Self-motivated and professional.
• Possess own tools.

Nice To Haves

• ASE certification preferred.
• CDL certification preferred.

Responsibilities

• Provide technical service to vehicles and equipment.
• Review job orders and observe and listen to vehicles in operation to diagnose malfunctions and plan work procedures.
• Follow checklists and examine critical parts, protective guards, loose bolts, and specified safety devices; make adjustments as needed.
• Test-drive vehicles to ensure they run smoothly.
• Tag warranty parts and returns for the warranty clerk.
• Attend training classes and monitor factory technical bulletins.
• Develop and maintain positive customer relationships to improve customer satisfaction.
• Complete service and repairs assigned by the supervisor.
• Perform work according to applicable safety requirements and published procedures.
• Participate in and make effective use of technical training assigned by management.
• Keep the designated workspace organized and clean.
• Return guest vehicles as clean as they were before service.
• Treat guests, visitors, and dealership personnel courteously.
• Make every effort to meet production objectives set by management.
• Follow manufacturer policies and procedures for labor operations, time and repair-order documentation, warranty repairs, and torque specifications.
• Perform other duties outlined by the Service Supervisor or management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid time off
• Growth opportunities
• Paid training
• Long-term job security
• Health and wellness offerings
• Discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED