Diesel Apprentice Technician

Pearson Ford•Carmel, IN

About The Position

We are seeking a Diesel Apprentice Technician to perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles in a fast-paced environment. Successful candidates should be motivated and enthusiastic about learning. The role is at a Ford dealership and involves customer service, technical training, and completing assigned vehicle service and repairs according to safety requirements, manufacturer policies, and published procedures.

Requirements

  • High school diploma or equivalent required.
  • Strong dedication to customers and the service team.
  • Self-motivated and professional.
  • Possess own tools.

Nice To Haves

  • Ford Certification.
  • Previous experience in a Ford dealership.
  • ASE certification.
  • CDL certification.

Responsibilities

  • Provide technical service to vehicles and equipment.
  • Read job orders, observe and listen to vehicles in operation to resolve malfunctions, and plan work procedures.
  • Follow checklists to ensure all critical parts are examined.
  • Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust them as needed.
  • Test-drive vehicles to ensure they run smoothly.
  • Tag warranty parts and returns for the warranty clerk.
  • Attend training classes and keep up with factory technical bulletins.
  • Develop and maintain positive relationships with customers to increase customer satisfaction.
  • Complete service and repairs assigned by the supervisor.
  • Complete work according to applicable safety requirements and published procedures.
  • Participate in and make effective use of technical training assigned by management.
  • Maintain the designated workspace in an organized and clean manner.
  • Ensure guest vehicles are returned as clean as they were before servicing.
  • Show courtesy to guests, visitors, and dealership personnel.
  • Make every effort to achieve production objectives set by management.
  • Follow manufacturer policies and procedures for labor operations, time, repair-order documentation, warranty repairs, and torque specifications.
  • Perform other duties outlined by the Service Supervisor or management.

Benefits

  • Health, medical, and dental benefits.
  • 401K plan.
  • Paid time off and vacation.
  • Growth opportunities.
  • Employee vehicle purchase plans.
  • Family-owned and operated workplace.
  • Long-term job security.
  • Flexible work schedule.
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