Dialysis Program Manager Registered Nurse - RN

Fresenius Medical Care•Greensboro, NC

About The Position

Responsible for the day-to-day operations and growth of an assigned single-site Home Therapies program, coordinating with Business Unit management, in-center staff, and support functions. Ensures quality patient care in accordance with applicable policies, procedures, training, and regulatory requirements. The role oversees the delivery of home dialysis therapies, manages patient care from admission through discharge, supports and trains staff, and ensures patients and caregivers are prepared to perform treatments safely at home. It also manages program performance, supplies, equipment, quality improvement, patient experience, records, and compliance activities. The position provides direct patient care in a healthcare-facility environment. The work may involve exposure to infectious and contagious diseases or materials, frequent standing and walking, bending, and assisting with patient movement and ambulation. Reasonable accommodations may be considered for individuals with disabilities.

Requirements

Graduate of an accredited School of Nursing (R.N.).
Current appropriate state licensure.
Successfully complete CPR certification.
At least one year of dialysis experience, including three months of peritoneal experience.
Successfully complete a training course in the theory and practice of dialysis therapies.
Demonstrated leadership skills, including communication, customer service, performance management, and continuous quality improvement.

Nice To Haves

One year of medical-surgical nursing or ICU experience.
Supervisory experience.

Responsibilities

Oversee, support, train, and schedule the delivery of home dialysis therapies in compliance with facility policies and corporate, state, and federal regulations.
Manage the assigned program’s profit and loss and optimize operations to achieve or exceed budgets and key performance indicators.
Direct and manage patient care for Home Therapies patients from admission through discharge.
Guide and support staff to ensure safe and effective home therapy care for patients with End-Stage Renal Disease (ESRD).
Oversee patient and caregiver readiness to perform dialysis treatments at home and assess whether the home environment is suitable for ongoing therapy.
Train patients and caregivers in the safe and effective operation and preventative maintenance of equipment.
Support patient satisfaction initiatives and promote company values and patient experience drivers.
Ensure staff competency with home dialysis equipment, including troubleshooting equipment problems with patients by telephone, and maintain required staff licensures and CPR certifications.
Manage program supplies and equipment tracking, ensuring orders are replenished consistently and promptly.
Direct Continuous Quality Assurance Improvement, patient retention, Clinical Algorithm Adoption, patient access management, and patient training success activities.
Direct data entry for patient admissions, regulatory reporting, billing, physician orders, lab results, vital signs, patient status, and other treatment-related information.
Ensure regulatory, compliance, and audit activities are completed on time.
Orient and support new staff and provide ongoing education, including ensuring compliance with risk management initiatives for in-center staff.
Participate in Business Unit initiatives, projects, and audits as directed.
Perform other related duties as assigned.