Dialysis Field Educator

Quest Diagnostics•Los Angeles, CA

2d•Onsite

About The Position

A key educator, providing technical training, blood in-servicing, CQI training, efficient service and support to our internal and external clients. Responsible for maintaining customer accounts through on-site, WebEx and telephone contact. Visit all existing accounts in your assigned territory to ensure client satisfaction, rapport, and compliance to best practices. As an NCE you will provide education computer systems, best practices for handling specimens as well as packing and shipping samples.

Requirements

Technical training
Blood in-servicing
CQI training
On-site, WebEx and telephone contact
Computer systems education
Best practices for handling specimens
Packing and shipping samples education

Responsibilities

Providing technical training
Blood in-servicing
CQI training
Efficient service and support to internal and external clients
Maintaining customer accounts through on-site, WebEx and telephone contact
Visiting existing accounts in assigned territory to ensure client satisfaction, rapport, and compliance to best practices
Providing education on computer systems
Providing education on best practices for handling specimens
Providing education on packing and shipping samples

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities