Dialysis Coordinator I

DaVita•El Segundo, CA

About The Position

DaVita is seeking a part-time Patient Pathways Liaison to coordinate transitions from hospital care to outpatient dialysis. The role provides patient education and advocacy, supports insurance verification and referrals, coordinates medical documentation, and works with hospital teams to help patients choose a dialysis center. The primary location is Methodist Hospital of Sacramento, with support also provided at Sierra Nevada, Woodland Memorial, and Mercy Folsom as needed. The posting also describes work with patients in St. Joseph and North Kansas City and collaboration with teams at Mosaic Life Care and St. Luke’s North. The position is 24 hours per week, Monday through Friday, with shifts scheduled between 8:30 a.m. and 1:30 p.m. Hours may increase, and the role requires flexibility based on patient and business needs. The posting states there are no weekends, holidays, or on-call duties. Approximately 35% of the time is spent in direct one-on-one patient education.

Requirements

  • Vocational Certificate or Associate’s Degree.
  • Proficiency in insurance verification, navigating healthcare systems, and high-volume coordination.
  • A passion for clinical education and helping patients make informed healthcare decisions.
  • Ability to work a flexible schedule as needed; hours may increase.

Nice To Haves

  • At least 2 years of recent healthcare experience is preferred.
  • Dialysis experience is highly preferred.

Responsibilities

  • Educate and advocate for patients by discussing dialysis options, insurance, and treatment modalities.
  • Coordinate with hospital teams to manage referrals and ensure medical documentation is ready for a smooth transition to outpatient dialysis.
  • Facilitate patient placements at the dialysis center of the patient’s choice.
  • Build and strengthen relationships with local hospitals and physicians to improve the patient experience.
  • Support the listed hospital locations as needed based on patient and business needs.

Benefits

  • Medical, dental, and vision coverage beginning after one month of continuous employment.
  • 401(k) match.
  • Paid time off and PTO cash-out options.
  • Family resources and backup child and elder care.
  • EAP counseling sessions.
  • Access to Headspace®.
  • Maternity and paternity leave.
  • Professional development programs and virtual leadership and development courses through StarLearning.
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