Dialysis Clinical Manager Registered Nurse - RN

Fresenius Medical Care•Goldsboro, NC

About The Position

The Dialysis Clinical Manager is the facility leader responsible for overseeing daily dialysis clinic operations and ensuring quality patient care, patient and staff safety, and compliance with legal, regulatory, and company requirements. The role collaborates with the Medical Director, physicians, the Clinical Manager/Charge Nurse, and other staff to coordinate patient care from admission through discharge. It also markets available services through presentations to physicians and dialysis facilities. The manager oversees clinic staffing, scheduling, payroll, training, employee performance, quality improvement, medical and operational records, reporting, audits, surveys, inventory, equipment, facility safety, contracts, and financial performance. The role manages the facility’s budget and key performance indicators and coordinates with internal departments and regional and corporate personnel. The position includes participation in Fresenius Medical Care’s Clinical Leadership Program, covering onboarding, essential functions, business leadership, and advanced leadership. Potential career advancement may include Area Team Lead or Director of Operations.

Requirements

  • Graduate of an accredited School of Nursing (RN).
  • Current RN state licensure.
  • Experience in clinical nursing.
  • At least 6 additional months of chronic or acute dialysis nursing experience.
  • Demonstrated leadership competencies and management skills, including communication, customer service, continuous quality improvement, relationship development, results orientation, team building, employee motivation, performance management, and decision-making.
  • Management skills to lead facility personnel and ensure delivery of quality care to patients.
  • Successfully pass the Ishihara Color Blind Test.

Nice To Haves

  • Experience in a supervisory or management role in a medical facility.
  • Med/surg or ICU/CCU experience.
  • Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
  • Experience with medical database software.

Responsibilities

  • Provide leadership, coaching, and development plans for direct reports.
  • Coordinate with Human Resources, Quality, Education, Technical Services, and other internal departments.
  • Collaborate with the Home Therapies Program Manager to oversee the facility’s Home Therapies Program.
  • Maintain the integrity of medical, administrative, and operational records and complete required data collection, audits, coding, and network reporting.
  • Manage short- and long-term operational objectives, including costs, methods, staffing, and facility performance.
  • Oversee daily dialysis clinic business operations, including staff, patient-care quality, physical plant, equipment, and inventory.
  • Manage the facility’s profit and loss and other financial aspects to meet or exceed budget and key performance indicators.
  • Coordinate patient care from admission through discharge; address patient and family concerns and questions.
  • Oversee timely patient assessments and care plans, patient scheduling, and action plans for missed treatments.
  • Report changes in patient status involving clinical, insurance, travel, or transportation issues.
  • Participate in hiring and ensure new-hire orientation, mandatory training, current licensure, and certifications.
  • Support clinical staff, encourage professional development, obtain clinical feedback, set annual goals, and conduct employee evaluations.
  • Document disciplinary actions and consult Human Resources and the Director of Operations as appropriate.
  • Manage staff scheduling and payroll, including approving facility payroll and ensuring adequate daily staffing.
  • Facilitate physician privilege applications and compliance with medical staff bylaws; maintain effective physician relationships and communication.
  • Participate in Governing Body activities and regular meetings with Medical Directors and physicians.
  • Implement and maintain CQI and QAPI processes, address quality issues, and drive facility quality goals and regulatory compliance.
  • Communicate and implement quality policies, procedures, risk-management initiatives, and company policies among facility staff.
  • Coordinate patient workflow and assist with it as needed.
  • Maintain facility environmental integrity and security; schedule equipment, operating-system, and facility repairs and maintenance.
  • Coordinate inventory and supply management, review inventory counts, approve purchase orders, and promote efficient use of medications, laboratory services, supplies, and equipment.
  • Contribute to facility policy and procedure development and updates.
  • Gather information as needed to support billing, billing issues, and collections.
  • Review provider contracts for vendor services, including insurance, laboratory, and facility cleaning.
  • Participate in on-site internal and external state and federal surveys.
  • Maintain working relationships with Division and Corporate personnel and communicate relevant initiatives, policies, and procedures to facility staff.
  • Perform other related duties as assigned.

Benefits

  • Tuition reimbursement
  • Scholarships for family members
  • Support during natural disasters
  • Financial support during personal hardship
  • Clinical Leadership Program and continuous learning
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